Senior Learning and Development Specialist

Company: Centene
Location: Oklahoma City
Posted on: November 19, 2023

Job Description:

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you'll have access to competitive benefits including a fresh perspective on workplace flexibility.


Oklahoma Complete Health, a Centene company, is committed to providing quality healthcare solutions to transform the health of Oklahomans.


At Oklahoma Complete Health, we are community advocates and change-makers in search of an inclusive culture grounded by our commitment to work-life balance, competitive compensation, and continuous career development. Join us and be a part of a collaborative, growing network of innovative thinkers delivering solutions at the local level.

Position Purpose: Provides facilitation, assessment, content development, teaching and monitoring of educational programs. Responsible for onboarding and mentoring new Learning and Development specialists in their first 90 days. Mentors and supports the ongoing development of new and existing. Learning and Development Specialist. Provides instructional design support to key learning and development delivery projects. Leads learning and development projects supporting enterprise initiatives, including market acquisitions and expansions. Monitors, analyzes and reports on feedback trends.

Trains, facilitates and assesses training programs for Centene Clinical and Non-clinical staff in office and remote settings both in person and via e-learning platforms
Designs, develops, and assesses instructional materials including training manuals, facilitation guides, teaching aids, assessments, training activities, role play scenarios, self-paced study and performance evaluation tools.
Employs a variety of training methodologies, techniques, concepts, learning tools, and practices to ensure maximum effectiveness of training program
Conducts research for needs assessments and provides written complete detailed recommendations to Manager.
Manages group dynamics through the use of "learner focused" environment and adult accelerated learning methods.
Responsible for associate development including coaching associates to perform effectively
Reviews all programs assigned and continuously ensures they meet the rigorous standards that are set forth.
Produces professional presentations and training materials using MS Word, PowerPoint and other desktop publishing software.
Revises existing training materials and programs based on audit results, questionnaires, changing procedures and feedback from internal/ external customers, subject matter experts, program sponsors and trainers.
Coordinates and organizes enrollment of students, assembles necessary program materials, decoration/setup of classroom, shopping for supplies, catering and other functions related to Centene University.Schedules training programs and prepares training status reports, assessments and evaluation tools.
Leads and coordinates projects for the department.
Responsible for training trainers and managers on new content.

Education/Experience: Bachelor's Degree or equivalent. 5+ years of relevant experience.

License/Certification: For clinical trainer roles the following are preferred, Licensed Clinical Social Worker (LCSW), Licensed Registered Nurse (RN), Licensed Practical Nurse (LPN), and/or Licensed Mental Health Counselor (LMHC).

Oklahoma Complete Health Plan: Licensed Clinical Social Worker (LCSW), Licensed Registered Nurse (RN), Licensed Practical Nurse (LPN), Licensed Mental Health Counselor (LMHC) and/or Licensed Vocational Nurses (LVN) required.


Our Comprehensive Benefits Package: Flexible work solutions including remote options, hybrid work schedules and dress flexibility, Competitive pay, Paid time off including holidays, Health insurance coverage for you and your dependents, 401(k) and stock purchase plans, Tuition reimbursement and best-in-class training and development.


Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Keywords: Centene, Oklahoma City , Senior Learning and Development Specialist, Other , Oklahoma City, Oklahoma