Consumer Lending Sales Specialist
Company: Purpose Financial
Location: Oklahoma City
Posted on: September 9, 2023
Address: 9300 N. May Ave., Ste. 100, Oklahoma City, Oklahoma,
United States - 73120
Since 1997, Advance America has helped millions of hardworking
people with a variety of personalized financial solutions. We are a
nationally recognized, fully licensed financial services company
with over 1,000 locations and online lending services.
We are currently seeking highly-skilled, career-oriented
individuals ready to be part of a growing company!
- Competitive Wages
- Health/Life Benefits
- 401(k) Savings Plan with Company Match
- 3 Weeks of Paid Parental Leave
- 11 Company Paid Holiday's
- Paid Time Off including Volunteer Time
- Vacation Carryover
- Tuition Reimbursement
- Work-Life Balance - Always closed on Sundays and Holidays!
- Business Casual Environment
- Rewards & Recognition Program
- Employee Assistance Program
- No industry experience needed
Pay Rate: $15.00 - $16.00/HR + Bonus Potential
To learn more about Advance America visit the Advance America
The Consumer Lending sales Specialist (CLSS) position is a
performance based, hands-on, customer-focused role that is
responsible for delivering results related to individual and branch
sales goals as well as customer expectations. Job responsibilities
are expected to be completed in a manner that complies with all
federal and state regulations and adheres to company policies,
procedures, and practices. This position is responsible to perform
an active role in meeting all performance goals and metrics for the
center as defined by management. In order to do so, this position
requires attention to detail, excellent customer service skills,
and a passion for sales and customer acquisition. This position is
responsible to develop, assist, and participate in all marketing
and collection efforts, both internally and externally.
Customer Service, Sales, Marketing & Customer Acquisition: Actively
assist in meeting the center's performance metrics as defined by
management. Utilize sales tools to provide an exceptional customer
experience and to use sales and marketing techniques inside and
outside of the branch to ensure the branch is the customer
acquisition engine that drives new customer growth into storefront
and online channels. Be responsible for day-to-day servicing of an
ever-growing consumer loan portfolio. Present financial solutions,
based on customer needs that meet their goals. Develop new
relationships and maintain existing relationships while working
with customers throughout the loan process and loan life cycle.
Educate customers on the terms and conditions of their loans to
ensure a clear understanding of the products they have selected.
Effectively build trust with customers and internal staff by
embodying and demonstrating the philosophy of the organization,
core values and our company's purpose. Deploy marketing efforts in
the community to generate sales and customer growth, and complete
marketing tracking sheets as required.
Job Responsibilities Cont.
Operations, Compliance, & Collections: Assist in managing the
P&L to meet all budgeted numbers and in meeting management's
expectations related to center performance. Adhere to the Company's
policies, procedures, Creed, and to all applicable state and
federal regulations. Maintain accurate cash controls and ensure
that security procedures are in line with Company and Loss
Prevention (LP) Standards. Enter customer and transaction
information accurately into the point of sales system, and create
and maintain accurate customer files with all required
documentation. Perform and document collection calls, field visits,
and any other approved collection activities. Complete other duties
Team & Leadership: Work closely with and support others in a
positive, team environment to enhance the customer experience.
High School Diploma or equivalent required; some college
Sales and/or customer service experience required, or equivalent
experience. One year of experience in one or more of the following
areas preferred: sales, retail, banking, or collections.
Strong math skills, including the ability to count cash;
professional verbal communication by phone and in person; ability
to read, write, evaluate, and apply complex and detailed
information; may work alone; ability to interact professionally and
exhibit appropriate social skills; ability to negotiate payment
terms and effectively communicate loan requirements; ability to
understand and ensure compliance with policies, procedures, and
lawsgoverning ourindustry/business and employees; ability to use
computer programs required to process customer transactions;
ability to maintain composure in stressful situations; ability to
follow procedures in the normal course of business and in stressful
situations; ability to develop and maintain business
Standing for long periods of time; sitting occasionally; walking,
including extended distances; bending; squatting; kneeling;
pushing/pulling; reaching; twisting; frequent lifting of less than
10 lbs., occasional lifting of up to 20 lbs.; driving and having
access during the workday to an insured and reliable transportation
in order to complete tasks including, but not limited to, banking,
marketing, and providing staffing coverage within the division;
exposure to outdoors limited to elements that the ordinary person
would be exposed to at that time; typing; data entry; grasping;
transferring items between hands and/or to another person or
receptacle; housekeeping/cleaning (vacuuming, dusting, cleaning
windows, bathroom, etc., including exposure to cleaning chemicals);
use of office equipment to include computers; be physically present
at, and complete the physical requirements of the position at any
center within the division (distance varies by division).
Sales and Customer Acquisition
Must have a valid driver's license and access to insured, reliable
transportation. Ability to travel within division for marketing,
collections, staffing, special events, and banking
The Company offers employees the option of wearing, polos, blouses,
collared shirts, sweaters or other professional attire with slacks
or jeans and appropriate shoes. Employees should dress accordingly
to their business.
Must be 18 (except in AL where the age requirement is 19), eligible
to work in the USA, and able to successfully complete all post
offer screens, including a criminal background check, MVR, credit
check if required by state law, and reference check. Regular and
punctual attendance is required. Schedules may be changed as needed
to accommodate business needs. Overtime may be required.
All qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, sexual orientation,
gender identity, national origin, or disability.
Requisition ID: 42484
Keywords: Purpose Financial, Oklahoma City , Consumer Lending Sales Specialist, Sales , Oklahoma City, Oklahoma
Didn't find what you're looking for? Search again!