Clinic Patient Access - Patient Service Agent, Full Time
Company: Mercy
Location: Oklahoma City
Posted on: May 28, 2023
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Job Description:
Overview
We're a Little Different
Our mission is clear. We bring to life a healing ministry through
our compassionate care and exceptional service. At Mercy, we
believe in careers that match the unique gifts of unique
individuals - careers that not only make the most of your skills
and talents, but also your heart. Join us and discover why Modern
Healthcare Magazine named us in its "Top 100 Places to Work."
Overview:
$500 Sign-On Bonus Available!
**Initially, will train on-site - Opportunity to move to work from
home role after successfully completing training period and meeting
productivity standards**
Do you love helping your community? Do you love talking on the
phone? Then come join our Clinic Patient Access Center for one of
the fastest growing Contact Centers in the country. Wanting to join
healthcare right out of school, change your career, or are you in
healthcare and want to be in a fast pace environment. Mercy's
Clinic Clinic Patient Access Center is your new home for a fun,
excitement, and rewarding work.
Fast paced Contact Center environment, responsible for scheduling
patient appointments and taking patient messages for Mercy Clinics.
Delivering excellent customer service using exceptional telephone
etiquette, while providing patients with general information with
regards to appointments, messages, or general Mercy questions.
Qualifications:
Minimum Required Qualifications
Education: High School Diploma or Equivalent
Experience: - Telephone Customer Service experience, or
Face-to-Face Customer Service experience, or Previous Healthcare
experience.
Other Skills and Knowledge: Data Entry, ability to multi-task,
ability to take direction, professional, courteous, and
compassionate attitude, type 60 wpm.
We Offer Great Benefits:
Day-one comprehensive health, vision and dental coverage, PTO,
tuition reimbursement and employer-matched retirement funds are
just a few of the great benefits offered to eligible co-workers,
including those working 32 hours or more per pay period!
We're bringing to life a healing ministry through compassionate
care and exceptional service.
We believe in careers that match your unique gifts of - careers
that not only make the most of your skills and talents, but also
your heart. -At Mercy, our supportive community will be behind you
every step of your day, especially the tough ones. You will have
opportunities to pioneer new models of care and transform the
health care experience through advanced technology and innovative
procedures.
What Makes You a Good Match for Mercy?
Compassion and professionalism go hand-in-hand with us. Having a
positive outlook and a strong sense of advocacy is in perfect step
with our mission and vision. We're also collaborative and unafraid
to do a little extra to deliver excellent care - that's just part
of our commitment. If that sounds like a good fit for you, we
encourage you to apply.
Find us at:
Facebook - LinkedIn -- Instagram -- mercy.net - Mercy Careers
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here to apply!
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