Telephone Customer Service Rep - FT Day & Weekend Shifts

Company: Limo Command
Location: Oklahoma City
Posted on: November 26, 2022

Job Description:

Limo Command provides the limousine industry with best-in-class third party telephone customer service support. We are expanding our operations and looking for passionate client services representatives to join our amazing team! We are currently hiring for full-time schedules on the Day Shift: 7:45AM - 4PM, some weekends required We offer a smart-casual (comfortable) work environment with highly-engaged team members and managers. Snacks and beverages provided. Shift differential, insurance benefits, employee rewards, and ongoing training.Our team members are energetic and self-driven client services representatives who thrive in a multitasking customer service position. This position involves answering calls from clients, chauffeurs and customers of our clients to assist with reservations, dispatch, location updates and more.If you are ready for your next career move with a quickly growing company, send us your resume today!Responsibilities include: Courteously and energetically answer phones and respond to client questions and concerns Schedule and enter reservations into client systems Professionally and promptly respond to emails and confidently communicate via online chat program Effective communication with chauffeurs to ensure flawless execution of client transportation needs Anticipate and manage unexpected changes and incidentsKnowledge & Skills: Proven ability to provide excellent customer service while managing multiple inbound phone lines and competing tasks; excellent command of the English language for both written and verbal communication Exceptional capacity to quickly learn various reservations software systems Outstanding problem-resolution skills Excellent attention to detail required while effectively and efficiently communicating with clients, chauffeurs, vendors, and co-workers Call center and previous reservations and/or dispatch experience preferredJob Types: Full-time, Part-timePay: $15.00 - $16.50 per hourBenefits: Dental insurance Health insurance Paid time offSchedule: 8 hour shift Day shift Weekend availabilityAbility to commute/relocate: Oklahoma City, OK 73127: Reliably commute or planning to relocate before starting work (Required)Work Location: One location

Keywords: Limo Command, Oklahoma City , Telephone Customer Service Rep - FT Day & Weekend Shifts, Sales , Oklahoma City, Oklahoma