Customer Service Representative- Oklahoma City
Company: LogistiCare
Location: Oklahoma City
Posted on: January 13, 2021
|
|
Job Description:
Are you passionate about making a difference in people's lives?
Do you enjoy working in a service-oriented industry? If so, this
opportunity may be the right fit for you!LogistiCare is looking for
optimistic and outgoing individuals to join the team as Customer
Service Representatives (CSRs). In this role, you will play a key
part in making a positive impact on members' lives by acting as a
first point of contact for questions about our products and service
offerings. As a CSR, you will work diligently to resolve member
concerns while ensuring requests are processed in an accurate and
timely manner. CSRs are given a structured protocol and scripts to
document conversations in order to ensure consistency of
scheduling, modifying, and canceling customer reservations. In this
role, you will have the opportunity to speak with members on a
daily basis and answer their transportation questions, all while
helping support them in their journey towards positive health
outcomes.If you are highly detail-oriented and thrive in a social
atmosphere, we encourage you to apply. Take a step towards
furthering your career by joining the LogistiCare team!ESSENTIAL
JOB FUNCTIONS* Receives and documents customer concerns while
ensuring all relevant information is correct* Adheres to and
ensures all company policies and procedures* Maintains an
acceptable attendance and tardiness record* Ensures accurate trip
data input* Demonstrates personal commitment to producing high
quality work* Refers unresolved customer grievances to designated
department for further investigation and resolutionPOSITION
QUALIFICATIONSEducation* High School Graduate or General Education
Degree (GED)Skills & Experience* 6+ months contact center
experience OR customer service experience with heavy phone volume
and data entry preferred* Ability to read, write, and understand
English fluently* Ability to accurately type 35wpm or more* Ability
to answer a high volume of calls up to 100+ calls per dayWe value
our team members and realize the importance of benefits for you and
your family.LogistiCare offers a comprehensive benefits package to
include the following:* Medical, Dental, and Vision insurance*
Employer Paid Basic Life Insurance and AD&D* Voluntary Life
Insurance (Employee/Spouse/Child)* Health Care and Dependent Care
Flexible Spending Accounts* Pre-Tax and Post --Tax Commuter and
Parking Benefits* 401(k) Retirement Savings Plan with Company
Match* Paid Time Off* Paid Parental Leave* Short-Term and Long-Term
Disability* Tuition Reimbursement* Employee Discounts (retail,
hotel, food, restaurants, car rental and much more!!)LogistiCare is
an equal opportunity and affirmative action employer. We strive to
promote and sustain a culture of diversity, inclusion and belonging
every day. We do not discriminate in recruiting, hiring or
promotion based on race, ethnicity, sex/gender, sexual orientation,
gender identity or expression, age, disability or protected veteran
status or on any other basis or characteristic prohibited by
applicable federal, state, or local law. We proudly support and
encourage people with military experience (active, veterans,
reservists and National Guard) as well as military spouses to apply
for open job opportunities.
Keywords: LogistiCare, Oklahoma City , Customer Service Representative- Oklahoma City, Sales , Oklahoma City, Oklahoma
Click
here to apply!
|
Didn't find what you're looking for? Search again!
Other Sales Jobs2021 L---Or--al USA Summer Internship Program --- Sales Description: At L'Or--al, whether you are an intern, manager, or senior leader, the most valuable asset we have is you. Your unique sense of curiosity, creative mindset, and desire to innovate is what we expect you (more...) Company: L'Or--al Location: Lawton Posted on: 01/20/2021 Outside sales - Route Sales - Mac Tools - Training Provided Description: Build a Great Career and a Quality Life with Mac Tools. Feel the freedom and independence of working on your own, in a stress free environment - with no one to answer to, except yourself Join the family (more...) Company: Mac Tools Location: Loveland Posted on: 01/20/2021 Outside sales - Route Sales - Mac Tools - Training Provided Description: Build a Great Career and a Quality Life with Mac Tools. Feel the freedom and independence of working on your own, in a stress free environment - with no one to answer to, except yourself Join the family (more...) Company: Mac Tools Location: Sayre Posted on: 01/20/2021 Border Patrol Agent Description: Find your calling. Protect your country. Apply now. Working for U.S. Customs and Border Protection CBP means keeping your country safe from dangerous people and materials attempting to Company: U.S. Customs and Border Protection Location: Shawnee Posted on: 01/20/2021 Phlebotomy Service Rep I Description: Diagnostic Laboratory of Oklahoma - 8am-5pm Monday-Friday Main Duties:Show up for work, on time and prepared to perform all tasks and processes, each and every scheduled work day and to remain performing (more...) Company: Quest Diagnostics Location: Oklahoma City Posted on: 01/20/2021 Account Service Representative Description: Job Functions, Duties, Responsibilities and Position Qualifications:Position: Account Service Representative ASR Position Summary: Account Service Representatives are positions assigned to the Sales (more...) Company: Clinical Pathology Laboratories, Inc. Location: Oklahoma City Posted on: 01/20/2021 Licensed Life Insurance Agent - Leads Provided (License Required) Description: Job DescriptionRequirements: Have an insurance sales license in ten 10 or more states High-speed internet, reliable computer, and headset with microphone History of compliant insurance sales practice (more...) Company: Assurance Location: Norman Posted on: 01/20/2021 Aflac: Insurance Sales Agent Description: Job DescriptionInsurance Agent Aflac isn't a conventional opportunity We're an unconventional company looking for unconventional people. If you're outgoing, entrepreneurial, and motivated, it might be (more...) Company: Aflac Location: Oklahoma City Posted on: 01/20/2021 Licensed Life Insurance Agent - Leads Provided (License Required) Description: Job DescriptionRequirements: Have an insurance sales license in ten 10 or more states High-speed internet, reliable computer, and headset with microphone History of compliant insurance sales practice (more...) Company: Assurance Location: Oklahoma City Posted on: 01/20/2021 Insurance Sales Agent Description: Job Description Insurance Agent Aflac isn't a conventional opportunity We're Company: Aflac Location: Oklahoma City Posted on: 01/20/2021 |