the smart solution for Oklahoma City jobs

NOC Infrastructure Operations Analyst

Company: Farmers Insurance
Location: Oklahoma City
Posted on: March 16, 2019

Job Description:

We are Farmers! Join a team of diverse professionals at Farmers to acquire skills on the job and apply your learned knowledge to future roles at Farmers. Farmers Insurance also offers extensive training opportunities through the award winning University of Farmers named by Training magazine amongst top 10 corporate training units in the world. Start your career at Farmers today! Job Summary Provides research and analysis to support strategic, business/operational planning, monitoring and reporting, and technical expertise for their specific business unit. Essential Job Functions

  • Researches information to support specific action plans for functional projects.
  • Collaborates on procedures / projects across a function.
  • Supplies information and data regarding functional activities and process.
  • Performs basic analysis on business metrics.
  • Audit against established processes and procedures.
  • Triage enterprise level infrastructure events within a complex enterprise IT deployment; Utilize that triage to determine severity and scope of the problem quickly
  • Oversight of vendor outage calls to push vendor troubleshooting to resolution
  • Run outage calls for internal infrastructure and vendor managed infrastructure
  • Work with internal and external support staff to drive resolution on infrastructure systems
  • Use multiple tools for monitoring infrastructure systems including server, VDI, network, telecom, etc.
  • React to alarms and escalates any and all issues through escalation procedures
  • Monitor data center environmental and network systems for alarms and troubleshoot per procedures
  • Level 1 and 2 support functions to preemptively fix issues prior to turning into incidents
  • Interface with Production Support and System Administration groups
  • Research technology to look for innovative tools for use in the Operations space
  • Create well written and concise management notifications
  • Collect data for reporting and provide useful reports
  • Onsite responsibility for Data Center access and activity
  • Perform routine physical inspections for alarm identification and operational issues based on building and equipment checklists
  • Provide security oversight and administration based on company standards

    Preferred Skills and Abilities

    • Demonstrate a good understanding and ability to follow ITIL standards
    • Experience setting up monitoring and automation tools a plus
    • Experience using ticketing and change system such as Service Now
    • Experience and knowledge of Linux, VMware, IOS, NX-OS, MS Server
    • Ability to log on to infrastructure components and perform investigation for problem identification
    • High degree of technical understanding
    • Demonstrate and in-depth knowledge of system process flows and hardware during troubleshooting
    • Ability to work with the team to provide support for a 24x7x365 environment
    • Knowledge of Data Center operations and ability to act as first responder to physical environment
    • Able to handle multiple tasks, manage priorities, and remain professional at all times
    • Must have a high degree of accuracy and attention to detail with good organization skills
    • Ability to handle stressful situations while maintaining service performance
    • Ability to operate in a fast moving, team-oriented, collaborative environment with tight deadlines
    • Excellent written and verbal skills
    • Ability to communicate to people from all levels, from end user to management (business or IT)
    • Desire to learn and grow within the IT infrastructure field
    • Technical mind set to learn advanced functions of servers and infrastructure
    • Demonstrate good troubleshooting methodology
    • Must have courteous and efficient telephone manner
    • High attention to detail
    • Ability to multitask
    • Willing to work off hour shifts as necessary

      Physical Actions Required job duties consists of walking, standing, lifting, moving, and/or carrying up to 50 lbs. of equipment. Physical Environment Required job duties are normally performed in a climate controlled office environment. Education Requirements Four year degree or an equivalent combination of experience and relevant professional certifications Experience Requirements

      • Two years of relevant business and/or general analysis experience:
      • Basic certification required (A+, Network+, Security+)
      • Advanced certification desirable (RHCT, CCNA, VCP, MTA)
      • Scripting experience desirable

        Special Skill Requirement PC skills including use of word processing, spreadsheet, presentation and desktop publishing applications. Able to take part in meetings and discussions and give information about own area of expertise, able to compose memos, simple letters and short texts. Farmers is an equal opportunity employer, committed to the strength of a diverse workforce. #dice

        Schedule: Full-time

        Job Posting: 09/04/2018

        Keywords: Farmers Insurance, Oklahoma City , NOC Infrastructure Operations Analyst, Professions , Oklahoma City, Oklahoma

        Click here to apply!

        Didn't find what you're looking for? Search again!

        I'm looking for
        in category

Other Professions Jobs

OTR Dry Van Driver - 95% no Touch Freight!
Description: Western Flyer Xpress offers one of the best lease purchase programs in the industry Most carriers have a fixed weekly truck expense. At WFX, you pay a small weekly rate 145 and then an additional (more...)
Company: Western Flyer Express
Location: Oklahoma City
Posted on: 03/25/2019

CDL-A Owner Operator Truck Driver
Description: 100 Flatbed-100 Welcome br Have you ever dreamed of running your own trucking business Now s your chance to make that dream yours. Owner Operator truck driver opportunities
Company: WTI Transport
Location: Oklahoma City
Posted on: 03/25/2019

Truck Driver - Lease - Industry Leading CPM - $0 Down - 99% No Touch - Oklahoma City
Description: CDL A Truck Drivers - Another New Pay Raise - Lease Purchase Earn UP To 165,000/year or morePlus, Lowest Payments Save Up to 500 a Mo. Get 1,000 After Your First LoadDart has just announced a 4 cent-per-mile (more...)
Company: Dart - Lease Purchase
Location: Oklahoma City
Posted on: 03/25/2019

CDL-A Drivers: $81,300 and up, Top Notch Benefits, Hometime Options in Midsouth
Description: MID-SOUTH REGIONAL Average 81,300 yr or more, Top-Notch Benefits and Home Weekly Options Crete Carrier is hiring professional truck drivers to join their six-day , Mid-South Regional fleet. This fleet (more...)
Company: Crete Carrier
Location: Oklahoma City
Posted on: 03/25/2019

Class A CDL Team Drivers
Description: Longevity Rate Per Mile Year 2 1-- per loaded mile/ per Driver for teams Year 3 2-- per loaded mile/ per Driver
Company: Artur Express
Location: Oklahoma City
Posted on: 03/25/2019

CDL-A Flatbed Truck Driver EARN $75,000 or More Per Year
Description: Job Description: CDL-A Flatbed Truck Driver EARN 75,000 or More Per Year Western Express is now hiring dedicated and OTR flatbed company truck drivers. Whether you're an experienced flatbed driver or (more...)
Company: Western Express, Inc.
Location: Oklahoma City
Posted on: 03/25/2019

CDL-A Dedicated Truck Driver- DPF
Description: Call us today at 877 838-0380 Dedicated/supply chain drivers enjoy the many privileges that come with having consistent customers. Unlike some driver positions, this one gives you a better idea of the (more...)
Company: Averitt Express
Location: Oklahoma City
Posted on: 03/25/2019

CDL A Company Driver Job - Oklahoma City
Description: Trucking Job for Company Drivers and Lease OperatorsHiring Solo and Team DriversCompany Driver Benefits:Medical, Dental, Vision options availableVacation pay/401KOTR and Dedicated positions availableQuarterly (more...)
Company: Hirschbach
Location: Oklahoma City
Posted on: 03/25/2019

CDL-A Company Truck Driver
Description: Real Trucking. Real History.Apply today for CDL-A Company Truck Driver JobsAre you ready to get on board with a carrier that combines old school trucking with modern respect At Freymiller,
Company: Freymiller
Location: Oklahoma City
Posted on: 03/25/2019

Fleet Owners & Independent Contractors: up to $1.76/mile
Description: Job Description: Fleets - Singles TEAMS: Up to 1.76 per mile Fleet Owners Independent Contractors Call us today at 866 995-0537 Or apply online below Artur Express is looking for FLEETS that want (more...)
Company: Artur Express
Location: Oklahoma City
Posted on: 03/25/2019

Log In or Create An Account

Get the latest Oklahoma jobs by following @recnetOK on Twitter!

Oklahoma City RSS job feeds