OklahomaCityRecruiter
the smart solution for Oklahoma City jobs

NOC Infrastructure Operations Analyst

Company: Farmers Insurance
Location: Oklahoma City
Posted on: January 14, 2019

Job Description:

We are Farmers! Join a team of diverse professionals at Farmers to acquire skills on the job and apply your learned knowledge to future roles at Farmers. Farmers Insurance also offers extensive training opportunities through the award winning University of Farmers named by Training magazine amongst top 10 corporate training units in the world. Start your career at Farmers today! Job Summary Provides research and analysis to support strategic, business/operational planning, monitoring and reporting, and technical expertise for their specific business unit. Essential Job Functions

  • Researches information to support specific action plans for functional projects.
  • Collaborates on procedures / projects across a function.
  • Supplies information and data regarding functional activities and process.
  • Performs basic analysis on business metrics.
  • Audit against established processes and procedures.
  • Triage enterprise level infrastructure events within a complex enterprise IT deployment; Utilize that triage to determine severity and scope of the problem quickly
  • Oversight of vendor outage calls to push vendor troubleshooting to resolution
  • Run outage calls for internal infrastructure and vendor managed infrastructure
  • Work with internal and external support staff to drive resolution on infrastructure systems
  • Use multiple tools for monitoring infrastructure systems including server, VDI, network, telecom, etc.
  • React to alarms and escalates any and all issues through escalation procedures
  • Monitor data center environmental and network systems for alarms and troubleshoot per procedures
  • Level 1 and 2 support functions to preemptively fix issues prior to turning into incidents
  • Interface with Production Support and System Administration groups
  • Research technology to look for innovative tools for use in the Operations space
  • Create well written and concise management notifications
  • Collect data for reporting and provide useful reports
  • Onsite responsibility for Data Center access and activity
  • Perform routine physical inspections for alarm identification and operational issues based on building and equipment checklists
  • Provide security oversight and administration based on company standards Preferred Skills and Abilities
    • Demonstrate a good understanding and ability to follow ITIL standards
    • Experience setting up monitoring and automation tools a plus
    • Experience using ticketing and change system such as Service Now
    • Experience and knowledge of Linux, VMware, IOS, NX-OS, MS Server
    • Ability to log on to infrastructure components and perform investigation for problem identification
    • High degree of technical understanding
    • Demonstrate and in-depth knowledge of system process flows and hardware during troubleshooting
    • Ability to work with the team to provide support for a 24x7x365 environment
    • Knowledge of Data Center operations and ability to act as first responder to physical environment
    • Able to handle multiple tasks, manage priorities, and remain professional at all times
    • Must have a high degree of accuracy and attention to detail with good organization skills
    • Ability to handle stressful situations while maintaining service performance
    • Ability to operate in a fast moving, team-oriented, collaborative environment with tight deadlines
    • Excellent written and verbal skills
    • Ability to communicate to people from all levels, from end user to management (business or IT)
    • Desire to learn and grow within the IT infrastructure field
    • Technical mind set to learn advanced functions of servers and infrastructure
    • Demonstrate good troubleshooting methodology
    • Must have courteous and efficient telephone manner
    • High attention to detail
    • Ability to multitask
    • Willing to work off hour shifts as necessary Physical Actions Required job duties consists of walking, standing, lifting, moving, and/or carrying up to 50 lbs. of equipment. Physical Environment Required job duties are normally performed in a climate controlled office environment. Education Requirements Four year degree or an equivalent combination of experience and relevant professional certifications Experience Requirements
      • Two years of relevant business and/or general analysis experience:
      • Basic certification required (A+, Network+, Security+)
      • Advanced certification desirable (RHCT, CCNA, VCP, MTA)
      • Scripting experience desirable Special Skill Requirement PC skills including use of word processing, spreadsheet, presentation and desktop publishing applications. Able to take part in meetings and discussions and give information about own area of expertise, able to compose memos, simple letters and short texts. Farmers is an equal opportunity employer, committed to the strength of a diverse workforce. #dice
        Schedule: Full-time

        Job Posting: 09/04/2018

        Keywords: Farmers Insurance, Oklahoma City , NOC Infrastructure Operations Analyst, Professions , Oklahoma City, Oklahoma

        Click here to apply!

        Didn't find what you're looking for? Search again!

        I'm looking for
        in category
        within


Other Professions Jobs


Truck Driver - Food Delivery Service - Avg. $60k/Year - Sign-on Bonus - Oklahoma City
Description: SYGMA Kansas City is Hiring CDL Class A Drivers For Dedicated Delivery Routes br br Average Salary 60,000/year Plus Great Benefits 3,500 Sign-On Bonus br br MANY ROUTES UNDER 24 HOURS OUT (more...)
Company: Sygma - Kansas City
Location: Oklahoma City
Posted on: 01/23/2019

Warehouse Associate- Lots of OT!
Description: Taylor Staffing in Oklahoma City, Oklahoma has several openings for Warehouse Associates We are offering
Company: Taylor Staffing LLC
Location: Oklahoma City
Posted on: 01/23/2019

CDL A Truck Driver, Glass Division - $5,000 Sign On
Description: Live The Maverick Life br br It's clear: The best place for you to advance your truck driving career is with Maverick, the largest and most reputable
Company: Maverick Transportation, LLC
Location: Oklahoma City
Posted on: 01/23/2019


Driver - Regional Truck Driver - Class A CDL
Description: Regional Van Truckload drivers in this new configuration get home weekly and stay within 750 miles of your park location. Earn up to 0.46 per mile starting pay with a weekly performance pay up to 0.04 (more...)
Company: Schneider
Location: Oklahoma City
Posted on: 01/23/2019

SYGMA Local CDL-A Drivers Wanted: $70K/Year & $4K Sign-On Bonus
Description: Now Hiring CDL Class A Drivers For Dedicated Delivery Routes br br Recent Graduates Welcome--- Great Home Time br br Avg.--Salary Over 70k/year After 1st Year--Plus a 4,000 Sign On Bonus br (more...)
Company: SYGMA Oklahoma
Location: Oklahoma City
Posted on: 01/23/2019

CDL-A Student Truck Drivers Earn BIG with Tyson
Description: Did you recently graduate from an accredited CDL school It's time to apply for student and trainee truck driver jobopportunities at Tyson Foods Get your career started on the right track with eight (more...)
Company: Tyson Foods
Location: Oklahoma City
Posted on: 01/23/2019

Ultrasound Technician Jobs
Description: Travel Ultrasound Technician Numerous Nationwide Travel Assignments / Jobs br br Tired of completing an application just to get informationClick the View or Apply button for HCEN's Free, Quick (more...)
Company: Travel HealthCare Jobs
Location: Oklahoma City
Posted on: 01/23/2019

Class A CDL Lease/Purchase Drivers
Description: MDS Trucking Seeking Ambitious Lease/Purchase Drivers Earn up to 90 cents per mile 500 Signing Bonus MDS Trucking is headquartered in Addison, IL with easy access to nearly every major interstate system (more...)
Company: MDS Trucking V, Inc.
Location: Oklahoma City
Posted on: 01/23/2019

Freight Broker Agents / Agency Owners
Description: PARTNERING WITH AN INDUSTRY LEADER With our reputation, you will find that it's much easier to move loads with Pathmark. We are seeking Freight Agents / Freight Brokers with at least 1 year of experience (more...)
Company: Pathmark Transportation
Location: Oklahoma City
Posted on: 01/23/2019

HVAC Technician
Description: Overview br br Responsibilities br br Responsibilities: br br Braum's Ice Cream and Dairy Stores are seeking a Refrigeration Technician. br br The technician will travel to Braum's Ice (more...)
Company: Braum's Ice Cream & Dairy Store (Oklahoma City, OK
Location: Oklahoma City
Posted on: 01/23/2019

Log In or Create An Account

Get the latest Oklahoma jobs by following @recnetOK on Twitter!

Oklahoma City RSS job feeds