CUSTOMER SERVICE SPECIALIST

Company: Cameron
Location: Oklahoma City
Posted on: September 12, 2023

Job Description:

Job Summary

The intent of this position is to coordinate customer orders and serve as the direct points of contact to
their assigned external clients and customers from purchase order receipt until final delivery.

Roles and Responsibilities:

• Customer coordination
• Collaborate and interface with multiple internal departments including quotations, engineering, planning, purchasing, production, quality, shipping, ect.
• Contract review and sales order entry
• Commercial order management (invoicing, returns, credits, rebills)
• Progress reporting, schedule updates, and expediting to support customer requirements
• Document coordination (submissions, review of customer markups, and returns)
• Quoting and processing change orders utilizing Management of Change
• Logistics and shipping coordination
• Perform other duties as assigned. Minimum Job Qualifications
  • High School Diploma.
  • Proficient in Microsoft Office: Word, Excel, Project, etc.
  • Candidates must be able to legally work and reside in the US without sponsorship. Preferred Qualifications
    • Prior experience in customer-facing role and outstanding customer service attitude.
    • Bachelors degree preferred
    • SAP experience
      
      Disclaimer
      
      SLB is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran or military status, pregnancy (including pregnancy, childbirth and related medical conditions), marital status, or other characteristics protected by law. We are an "Equal Opportunity Employer". For more information regarding your rights, refer to the latest version of the "EEO is the Law" poster, the "EEO is the Law-Supplement" poster, and the "Pay Transparency Nondiscrimination Provision" located here: https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm
      
      We will endeavor to make a reasonable accommodation / modification to the known physical or mental limitations of a qualified applicant with a disability to assist in the hiring process, unless the accommodation would impose an undue hardship on the operation of our business, in accordance with applicable federal, state, and local law. If you believe you require such assistance to complete this form or to participate in the interview process, please contact accommodationhotline@slb.com to request assistance. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.
      We are committed to a culture where everyone feels like they belong. To learn more about our diversity, equity, inclusion commitments, please visit our Diversity & Inclusion section of our website for more information https://www.slb.com/who-we-are/guiding-principles/diversity-andinclusion
      
      SLB is a VEVRAA Federal Contractor- priority referral Protected Veterans requested.

Keywords: Cameron, Oklahoma City , CUSTOMER SERVICE SPECIALIST, Professions , Oklahoma City, Oklahoma