Business Systems Analyst II
Company: Loves Travel Stops & Country Store
Location: Oklahoma City
Posted on: September 11, 2023
Job Description:
Req ID: 414423 BASIC PURPOSE: Perform business analysis
activities for the Store Technology team, including requirements
elicitation, tracking, clarification and communication,
specification writing, recommending, and validating solutions. This
position will focus on business analysis related to Store
Technology functionality to support multiple lines of business and
cross-functional needs for the Loves Family of Companies. MAJOR
RESPONSIBILITIES:
- Analyze and document as-is and to-be processes, data and
systems utilizing appropriate diagramming and documentation
methodologies
- Elicit, communicate and manage requirements
- Working knowledge of business areas supported (operations,
merchandising, marketing, etc.) to help identify and recommend
system solutions
- Understand integration points between internal and external
systems relevant to business processes and systems supported
- Understand and ensure that quality standards are met relevant
to documentation and solution delivery complete solution
specifications and functional design documents, acceptance criteria
in user stories and other forms of requirements documentation as
needed
- Work with technical resources to deliver solutions,
troubleshoot issues and identify opportunities for improvement,
including error handling and monitoring
- Creation and execution of test plans and scripts in support of
QA testing the solution delivery
- Perform root cause analysis of issues and recommend
resolutions
- Work with senior team members and business leads to prioritize
work
- Clearly communicate work status to business leads, manager, and
other stakeholders
- Work on project delivery and support once solutions are in
production
- Identify tasks and resources necessary to engage in delivery of
solutions
- Identify error handling required to monitor solutions
- Identify trends and exceptions in processes and make
recommendations for course of action
- Other duties assigned as needed EDUCATION AND EXPERIENCE:
- Education:
- Bachelors Degree preferred
- Experience:
- 5+ years directly related experience in an analyst or relevant
business position
- Must be eligible to work in the US without sponsorship SKILLS
AND PHYSICAL DEMANDS:
- Skills:
- Critical thinking and root cause analysis
- Facilitation and communication skills, including ability to
communicate according to audience
- Typical line of communication is at the peer level and to
direct supervisor
- Ability to be flexible in an ambiguous environment
- Ability to work within resource and time constraints on
multiple assignments
- Ability to proficiently execute job responsibilities
independently on numerous assignments of critical nature
- Excellent verbal and written communication skills
- Knowledge of Microsoft Suite of tools, including: Office,
Visio, Project, Azure DevOps
- Typical Physical Demands:
- Requires prolonged sitting, some bending and stooping
- Occasional lifting up to 25 pounds
- Manual dexterity sufficient to operate a computer keyboard and
calculator
- Requires normal range of hearing and vision
- Requires occasional visits to warehouse and production
facilities with exposure to loud noises
- #LI-Hybrid Job Function(s): Information Technology Loves Travel
Stops & Country Stores is the industry-leading travel stop network
in the United States. For more than 55 years, weve provided
customers with highway hospitality and Clean Places, Friendly
Faces. Were passionate about serving drivers with clean, modern
facilities stocked with fuel, food and supplies. We offer meals
from popular restaurant chains, trucking supplies, showers and
everything needed to get back on the road quickly. The Loves Family
of Companies includes:
- Gemini Motor Transport, one of the industrys safest trucking
fleets
- Speedco, the light mechanical and trucking service
specialists
- Musket, a rapidly growing, Houston-based commodities supplier
and trader
- Trillium, a Houston-based alternative fuels expert
Keywords: Loves Travel Stops & Country Store, Oklahoma City , Business Systems Analyst II, Professions , Oklahoma City, Oklahoma
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