Triage EAP Consultant I -Military One Source-Unlicensed
Company: Elevance Health
Location: Oklahoma City
Posted on: May 27, 2023
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Job Description:
Triage EAP Consultant I -Military One Source-Unlicensed
Job Family: Medical and Clinical
Type: Full time
Date Posted:May 16, 2023
Req #: JR67297
Location:
Description
This position will work in a remote position. Ideal candidates will
live within 50 miles of one of our PulsePoint locations.
Triage EAP Consultant I is responsible for providing assistance,
services, resources, referrals, and consultation on various
Employee Assistance Programs and work/life issues to support our
Military One Source contract. Military One Source offers all
active-duty service members and their family non-medical counseling
services free of charge, such as stress management, decision
making, communication, grief, blended-family issues, and
parenting-skills.
How you will make an impact:
Candidate in this position will need to maintain the highest degree
of confidentiality, sensitivity, compassion, and respect for
service members and their families and ensure that Military One
Source Program remains free of any political bias and will ensure
consistency of service regardless of installation, or any other
factor.
This is a telephonic role that is part of a 24/7 call center
department, incumbents should expect to take a high volume of calls
and meet contract performance guarantees. Primary duties may
include, but are not limited to:
--- Conducts comprehensive assessments of user's need for core EAP
and work/life services, such as childcare, parenting, eldercare,
education, general research, short-term problem resolution, legal,
financial, employment assistance, emotional well-being,
relationships and communication, health and wellness, work issues
and other specialty and add-on services.
--- Deescalates callers, navigates resources, resolves complex
concerns, assesses, and takes action in crisis situations.
--- Identifies high-risk cases and responds as indicated under the
direction of management.
--- Documents cases into the system.
--- Performs follow up calls and reporting as necessary.
--- Monitors research, referrals, and additional materials sent to
users/customers.
--- May work on special projects based on business needs.
Minimum Requirements:
--- Education & Experience: Masters degree in Social Work,
Counseling, Psychology, or other Mental Health field required; 1 -
3 years of clinical or healthcare work experience required; or any
combination of education and experience which would provide an
equivalent background
--- US Citizenship is required
For candidates working in person or remotely in the below
locations, the salary range for this specific position is $*
53,760.00 to $80,640.00
Locations: Nevada; Washington State
In addition to your salary, Elevance Health offers benefits such
as, a comprehensive benefits package, incentive and recognition
programs, equity stock purchase and 401k contribution (all benefits
are subject to eligibility requirements). The salary offered for
this specific position is based on a number of legitimate,
non-discriminatory factors set by the company. The company is fully
committed to ensuring equal pay opportunities for equal work
regardless of gender, race, or any other category protected by
federal, state, and local pay equity laws.
*The salary range is the range Elevance Health in good faith
believes is the range of possible compensation for this role at the
time of this posting. This range may be modified in the future and
actual compensation may vary from posting based on geographic
location, work experience, education and/or skill level. Even
within the range, the actual compensation will vary depending on
the above factors as well as market/business considerations. No
amount is considered to be wages or compensation until such amount
is earned, vested, and determinable under the terms and conditions
of the applicable policies and plans. The amount and availability
of any bonus, commission, benefits, or any other form of
compensation and benefits that are allocable to a particular
employee remains in the Company's sole discretion unless and until
paid and may be modified at the Company's sole discretion,
consistent with the law.
Please be advised that Elevance Health only accepts resumes from
agencies that have a signed agreement with Elevance Health.
Accordingly, Elevance Health is not obligated to pay referral fees
to any agency that is not a party to an agreement with Elevance
Health. Thus, any unsolicited resumes, including those submitted to
hiring managers, are deemed to be the property of Elevance
Health.
Be part of an Extraordinary Team
Elevance Health is a health company dedicated to improving lives
and communities - and making healthcare simpler. A Fortune 20
company with a longstanding history in the healthcare industry, we
are looking for leaders at all levels of the organization who are
passionate about making an impact on our members and the
communities we serve. You will thrive in a complex and
collaborative environment where you take action and ownership to
solve problems and lead change. Do you want to be part of a larger
purpose and an evolving, high-performance culture that empowers you
to make an impact?
We offer a range of market-competitive total rewards that include
merit increases, paid holidays, Paid Time Off, and incentive bonus
programs (unless covered by a collective bargaining agreement),
medical, dental, vision, short and long term disability benefits,
401(k) +match, stock purchase plan, life insurance, wellness
programs and financial education resources, to name a few.
The health of our associates and communities is a top priority for
Elevance Health. We require all new candidates in certain
patient/member-facing roles to become vaccinated against COVID-19.
If you are not vaccinated, your offer will be rescinded unless you
provide - and Elevance Health approves - a valid religious or
medical explanation as to why you are not able to get vaccinated
that Elevance Health is able to reasonably accommodate. Elevance
Health will also follow all relevant federal, state and local
laws.
Elevance Health has been named as a Fortune Great Place To Work in
2022, has been ranked for five years running as one of the 2023
World's Most Admired Companies by Fortune magazine, and is a
growing Top 20 Fortune 500 Company. To learn more about our company
and apply, please visit us at careers.ElevanceHealth.com. Elevance
Health is an Equal Employment Opportunity employer and all
qualified applicants will receive consideration for employment
without regard to age, citizenship status, color, creed,
disability, ethnicity, genetic information, gender (including
gender identity and gender expression), marital status, national
origin, race, religion, sex, sexual orientation, veteran status or
any other status or condition protected by applicable federal,
state, or local laws. Applicants who require accommodation to
participate in the job application process may contact
ability@icareerhelp.com for assistance.
EEO is the Law
Equal Opportunity Employer / Disability / Veteran
Please use the links below to review statements of protection from
discrimination under Federal law for job applicants and
employees.
EEO Policy Statement
Know Your Rights
Pay Transparency
Privacy Notice for California Residents
Elevance Health, Inc. is anE-verify Employer
(https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf)
Need Assistance?
Email us (elevancehealth@icareerhelp.com) or call
1-877-204-7664
Keywords: Elevance Health, Oklahoma City , Triage EAP Consultant I -Military One Source-Unlicensed, Professions , Oklahoma City, Oklahoma
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