OklahomaCityRecruiter Since 2001
the smart solution for Oklahoma City jobs

Remote Help Desk Analyst - Hiring FAST!

Company: Strategic Staffing Solutions
Location: Oklahoma City
Posted on: January 23, 2023

Job Description:

Job Title: Remote Help Desk Analyst - Hiring FAST! Location: Warwick, RI Kansas City, KS Oklahoma City, OK Wilmington, DE Cleveland, OH Lake Mary, FL Phoenix, AZ Setting: 100% Remote Duration: 6 Months w/ HIGH Chance of Conversion or FTEResponsibilities:

  • Provides phone and chat support for business and IT customers technical problems and service requests
  • Records problem symptoms and information for escalation of the more complex problems to higher level support; maintains knowledge of relevant products and service offerings to provide accurate solutions
  • Acts as representative of technical services to its customers
  • Provides basic help desk support for problems and service requests related to hardware, software, network/mainframe connectivity and application support within a 24x7x365 support team
  • Acts as representative of technical services to its customersRequired Qualifications:
    • One year of technical help desk call center experience in an enterprise environment
    • Flexibility to work within 24x7x365 support team
    • 40 WPM Typing

Keywords: Strategic Staffing Solutions, Oklahoma City , Remote Help Desk Analyst - Hiring FAST!, Professions , Oklahoma City, Oklahoma

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Log In or Create An Account

Get the latest Oklahoma jobs by following @recnetOK on Twitter!

Oklahoma City RSS job feeds