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Member Solutions Consultant

Company: Tinker Federal Credit Union
Location: Oklahoma City
Posted on: August 5, 2022

Job Description:

Tinker Federal Credit Union has an immediate opening for a full-time Member Solutions Consultant in OKC. This position will be responsible for conducting outbound calls along with face-to-face and phone interviews to credit union members to support organization initiatives, with an emphasis on one-on-one budgeting, credit improvement solutions, debt restructure & management. Primary focus will be working with high-risk or non-prime loan applicants to evaluate, counsel, and render loan decisions, including existing TFCU debts, to reduce likelihood of charged-off accounts or to help improve their financial stability. Salary range: $48,269-$60,344 actual placement will be determined individually based on the selected candidates experience relative to organizational needs and internal salary equity. Bilingual candidates highly preferred! Qualified candidates will have: Associates Degree (A.A.); three to five years non-prime lending experience and/or training, collections experience, preferably in a call center; or equivalent combination of education and experience. Certified Credit Union Financial Counselor certification required. Ideal candidates must demonstrate professional but direct communication skills and the ability to handle difficult situations.

Keywords: Tinker Federal Credit Union, Oklahoma City , Member Solutions Consultant, Professions , Oklahoma City, Oklahoma

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