Desktop Support Analyst

Company: Robert Half
Location: Oklahoma City
Posted on: February 21, 2021

Job Description:

Description If an innovative and fast-paced work environment sounds like your cup of tea, Robert Half Technology might have the desktop support job for you. If you're a creative with a talent for solving both routine and unique problems, you might be right for this job. The ideal candidate is ready to support local and field users in a highly visible role that has a positive impact on both the department and the company. This desktop support role is located in the Oklahoma City, Oklahoma area and is a long-term temporary opportunity.Major responsibilities- Provide IT assistance for operating systems, productivity software, and a variety of other software applications used internally- Independently investigate and implement solutions to technical issues- Provide service on technical help tickets submitted via phone, email, and walk-ups- Diagnose recurring technical issues and implement solutions to address the root of the problems If you are a self-starter with strong problem-solving skills and a passion for working in an innovative environment, you will thrive in this position. This Desktop Support Analyst role is short-term temporary in nature and is based in the Oklahoma City, Oklahoma, area.How you will make an impact- Solve computer problems, and implement appropriate action/solutions- Meet regularly and effectively with ticket submitters- Support records of daily data communication transactions, issues and remedial actions taken or installation activities- Supply computer desktop support in accordance with established policies and procedures- Coordinate hardware repairs with the appropriate vendors- Give support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems- Preserve, inspect, and mend computer systems, hardware, printers, and computer peripherals Requirements - Experience writing procedure manuals, user instructions, business correspondence, and general report writing- Desktop support or related experience- Expertise in Computer Imaging- Desktop Support experience- Desktop Imaging experience- Imaging Devices experience Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities.Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs.When you work with us, you're working with the best. Robert Half has been recognized as one of FORTUNE's "Most Admired Companies" every year since 1998 and was named to Forbes' inaugural list of America's Best Temporary Staffing Firms.Questions? Call your local office at All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit for more information. 2020 Robert Half Technology. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( ). - provided by Dice

Keywords: Robert Half, Oklahoma City , Desktop Support Analyst, Professions , Oklahoma City, Oklahoma