Call Center Senior Representative
Company: NTT Data Inc
Location: Oklahoma City
Posted on: April 18, 2019
Req ID: 47828
At NTT DATA Services, we know that with the right people on board,
anything is possible. The quality, integrity, and commitment of our
employees are key factors in our company s growth, market presence
and our ability to help our clients stay a step ahead of the
competition. By hiring the best people and helping them grow both
professionally and personally, we ensure a bright future for NTT
DATA Services and for the people who work here.
NTT DATA Services currently seeks a Call Center Senior
Representative to join our team in 10401, W Reno Ave,Oklahoma City,
Oklahoma (US-OK), United States (US).
* Process Credentialing Application forms received from medical
providers by capturing the relevant data into Credentialing
software/databases as recommended.
* Conduct provider outreach to collect missing information from
* Follow-up with Medical providers, educational institutions,
medical boards and other primary sources to verify provider
* Conduct online back ground verification of provider information
by accessing various portals that are relevant for credentialing
* Participate in Quality Audits of peer member
* Ability to work regularly scheduled shifts from Monday-Friday
8:00pm to 5:00am IST.
* Undergraduate degree or equivalent that required 3+ years of
formal studies of the English language.
* 1+ years of experience in a service-oriented role where you had
to correspond in writing or over the phone with customers who spoke
* 1+ years of experience using a computer with Windows PC
applications that required you to use a keyboard, navigate screens,
and learn new software tools.
* 1+ year(s) of healthcare industry experience in a Provider
(hospital/doctor's office) or Insurance company that required
knowledge of contracting, credentialing or medical claims
*** The shift timings can be changed as per client requirements.
Additionally, resources may have to do overtime and work on
weekend's basis business requirement.
*** All new hires will be required to successfully complete our
Orientation/Process training classes and demonstrate proficiency of
This position is only available to those interested in direct staff
employment opportunities with NTT DATA, Inc. or its subsidiaries.
Please note, 1099 or corp-2-corp contractors or the equivalent will
NOT be considered. We offer a full comprehensive benefits package
that starts from your first day of employment.
About NTT DATA Services
NTT DATA Services partners with clients to navigate and simplify
the modern complexities of business and technology, delivering the
insights, solutions and outcomes that matter most. We deliver
tangible business results by combining deep industry expertise with
applied innovations in digital, cloud and automation across a
comprehensive portfolio of consulting, applications, infrastructure
and business process services.
NTT DATA Services, headquartered in Plano, Texas, is a division of
NTT DATA Corporation, a top 10 global business and IT services
provider with 118,000+ professionals in more than 50 countries, and
NTT Group, a partner to 88 percent of the Fortune 100. Visit
nttdataservices.com to learn more.
NTT DATA, Inc. (the Company ) is an equal opportunity employer and
makes employment decisions on the basis of merit and business
needs. The Company will consider all qualified applicants for
employment without regard to race, color, religious creed,
citizenship, national origin, ancestry, age, sex, sexual
orientation, gender identity, genetic information, physical or
mental disability, veteran or marital status, or any other class
protected by law. To comply with applicable laws ensuring equal
employment opportunities to qualified individuals with a
disability, the Company will make reasonable accommodations for the
known physical or mental limitations of an otherwise qualified
individual with a disability who is an applicant or an employee
unless undue hardship to the Company would result.
Keywords: NTT Data Inc, Oklahoma City , Call Center Senior Representative, Other , Oklahoma City, Oklahoma
Didn't find what you're looking for? Search again!