Admissions Communication Specialist
Company: Oklahoma State University
Location: Oklahoma City
Posted on: May 6, 2024
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Job Description:
Job Summary:The AdmissionCommunication Specialist is responsible
for managing a communication plan forprospective students and
applicants. This position provides lead support forapplication
processing and advanced technical aspects of the admission CRM
system.Frontline admissions duties include the evaluation and
processing ofapplications for admission, test scores, transcripts,
etc. to determine admissionand enrollment status. In addition to a
wide variety of clerical,technical and administrative tasks related
to student admission, this positionis also responsible for
assessment of International student admission, in-stateresidency,
frontline records/registrar services, and photo ID system
operation. -Essential Job Functions:Interpret federal, state, and
institutional policies and professionally communicate these to
faculty, students, and staff. Maintain a current understanding of
academic policies, procedures, and processes. The Office of
Admissions is accountable for compliance with institutional and
OSRHE admission policies.Provide lead support for processing and
loading applications for admission using the CRM and student
database system and following strict data standards guidelines.
Ensure accuracy of data entered into student record.Determine the
eligibility of students for admission; review and update student
information as new documents arrive and reevaluate admissibility as
appropriate.Admit transfer students and provides initial evaluation
of transfer credit to determine academic standing, curricular
deficiency status, and the presence of met pre-/co-requisites.
Refer students to additional placement testing or
reinstatement/appeal processes as appropriate.Serve as the primary
evaluator of in-state/out-of-state residency petitions, including
the verification of support documentation. The Office of Admissions
is accountable for institutional compliance of OSRHE residency
policies.Provide accurate and timely information to prospective
students regarding admission to the university. Manage a
communication strategy for applicants designed to simplify the
admission process and encourage enrollment. In addition to outgoing
communication, the Office of Admission receives a high level of
continuous phone calls, voicemails and emails.Serve as lead support
for the admissions processes of off-site concurrent cohorts.Serves
as a Designated School Official (DSO) for International student
admission. Under the direction of the Primary Designated School
Official (PDSO), works within the SEVIS system to issue initial
I-20's, monitor academic progress, and maintain student records in
compliance with Department of Homeland Security guidelines.Provide
frontline admission support when needed.Coordinates double checks
for accuracy and assist with necessary clean-up reports within
established deadlines.Serve as the lead for transcript and document
imaging processes. Scan incoming documents to the student
electronic file. Maintain a document verification and destruction
schedule in compliance with state historical record management
policies.Retain accurate student records and maintain student
confidentiality by observing policies related to student privacy
(FERPA).Assist in campus-wide retention efforts as applicable to
this position.Participate in departmental documentation and process
improvement efforts, including creation of process libraries,
standard operating procedures, determining key performance
indicators, etc.Completes all mandatory training and participated
in a minimum of two professional development each year.Performs
other duties as assigned. The duties listed in this job description
are intended only as illustrations of the various types of work
that may be performed. The omission of specific statements of
duties does not exclude them from the position if the work is
similar, related, or a logical assignment to the position.
Keywords: Oklahoma State University, Oklahoma City , Admissions Communication Specialist, Other , Oklahoma City, Oklahoma
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