2023-006 Rental Assistance Clerk

Company: Oklahoma Housing Finance Agency
Location: Oklahoma City
Posted on: May 25, 2023

Job Description:

JOB TITLERental Assistance ClerkANNUAL SALARY RANGE$31,538 to $40,000SUMMARYSupports the activities of the Rental Assistance Team by performing the following duties:ESSENTIAL DUTIES AND RESPONSIBILITIESResponsible for maintaining knowledge of all regulations, policy and procedures for use in the daily processing and administration of the Section 8 Housing Choice Voucher (HCV) Program, as it relates to duties performed.Responsible for the mail out and receipt process of mail recertification packets for program participants.Responsible for receiving and reviewing information from clients concerning participant data, including review for completeness of recertification packets, pulling in-house verifications, sending requests for additional verifications, pulling backgrounds, scanning processed packets, receiving and responding to calls and inquiries regarding participant files.Advise clients on proper certification documentation process via telephone, correspondence, and in person.Responsible for maintaining secure access to program related software and ensuring that all security concerns regarding software, access and passwords are followed.Check in, sort, distribute, and scan mail and faxes to client files.Receives and directs visitors and clients to appropriate locations.Handle requests for information and data.Retrieves correspondence from the Rental Assistance area and processes by sorting, scanning or distributing accordingly.Provides relief for the Receptionist.Responsible for creating and maintaining written procedures for work processes performed. Procedures must be accessible for use by temporary or relief personnel.Reviews and maintains document image files.Provides information for various reports related to duties performed.Responsible for answering phones, retrieving messages and returning calls, responding to written and oral communications and requests for information promptly.Maintain interview rooms and supplies.EDUCATION and/or EXPERIENCEHigh school diploma or general education degree (GED); and six months to one year related experience and/or training preferred; or equivalent combination of education and experience.CERTIFICATES, LICENSES, REGISTRATIONSValid driver's license. Must be bondable. Certification in Housing Choice Voucher (HCV) Specialist must be obtained within six months of hire.This is not a remote or telework position. NOTE: Applicant will be required to pass a drug-screening test and criminal background check. Some positions may require a motor vehicle check as a condition of addition to excellent working conditions and competitive pay, OHFA provides a combination of benefits to all eligible employees. Click this link

Keywords: Oklahoma Housing Finance Agency, Oklahoma City , 2023-006 Rental Assistance Clerk, Other , Oklahoma City, Oklahoma