Bilingual Patient Service Representative- Shepherd Center

Company: Therapitas
Location: Oklahoma City
Posted on: March 19, 2023

Job Description:

About Us

Do you have a PASSION for serving the Latino/Hispanic community?

Do you want to work alongside others that share your passion?

Do you like staying busy and working in a high-paced environment?

Do you LOVE children?

Therapitas offers all of these! We are the largest provider of bilingual pediatric rehabilitation services in Oklahoma and we are GROWING! We are on a mission to ensure that Latino children have access to the same therapy services as any other child living in Oklahoma. We are a multi-disciplinary team of therapists and administrative staff passionate about serving the needs of our patients and the community.

Job Description

We are looking for a full-time bilingual patient representative to join our front desk team at our NW OKC office. The ideal candidate is a friendly, energetic, outgoing individual with extensive computer experience, excellent communication skills, and a problem solver that enjoys finding innovative ways to work efficiently and effectively in a high-paced environment. Our clinic is located inside the Shepherd Center at NW 23rd and Villa.

Job Responsibilities

• Greet our incoming patients, families, and guests
• Provide translation services as needed for therapy and evaluation
• Answer incoming phone calls
• Check-in patients upon arrival in a timely and prompt manner
• Scheduling (scheduling appointments, canceling appointments, etc).
• Light housekeeping to maintain the cleanliness of the clinic/waiting area
• Assist the therapy team in their day-to-day activities as needed
• Perform other key tasks as assigned by the leadership team. Requirements
  • Fluency in Spanish and English is REQUIRED (experience with medical Spanish preferred)
  • High School Diploma (minimum)
  • Must have excellent verbal and written communication skills in both English and Spanish to work with patients, physicians, and peers.
  • Ability to multitask successfully and excellent organizational skills.
  • Ability to prioritize responsibilities and work independently without a high degree of oversight.
  • Must have extensive computer experience and quickly adapt to changes in proc
  • Must be available to work M-F 8:30 am-5:30 pm or 9:00 am-6:00 pm Benefits
    • Health Insurance
    • 401K matching after 1 year of employment
    • PTO (10 days) available after 120 days
    • 8 paid holidays
    • 3 days of sick leave Compensation
      • $16-18 /hour depending on experience

Keywords: Therapitas, Oklahoma City , Bilingual Patient Service Representative- Shepherd Center, Other , Oklahoma City, Oklahoma