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Bilingual Patient Service Representative- Shepherd Center

Company: Therapitas
Location: Oklahoma City
Posted on: March 19, 2023

Job Description:

About Us

Do you have a PASSION for serving the Latino/Hispanic community?

Do you want to work alongside others that share your passion?

Do you like staying busy and working in a high-paced environment?

Do you LOVE children?

Therapitas offers all of these! We are the largest provider of bilingual pediatric rehabilitation services in Oklahoma and we are GROWING! We are on a mission to ensure that Latino children have access to the same therapy services as any other child living in Oklahoma. We are a multi-disciplinary team of therapists and administrative staff passionate about serving the needs of our patients and the community.

Job Description

We are looking for a full-time bilingual patient representative to join our front desk team at our NW OKC office. The ideal candidate is a friendly, energetic, outgoing individual with extensive computer experience, excellent communication skills, and a problem solver that enjoys finding innovative ways to work efficiently and effectively in a high-paced environment. Our clinic is located inside the Shepherd Center at NW 23rd and Villa.

Job Responsibilities

  • Greet our incoming patients, families, and guests
  • Provide translation services as needed for therapy and evaluation
  • Answer incoming phone calls
  • Check-in patients upon arrival in a timely and prompt manner
  • Scheduling (scheduling appointments, canceling appointments, etc).
  • Light housekeeping to maintain the cleanliness of the clinic/waiting area
  • Assist the therapy team in their day-to-day activities as needed
  • Perform other key tasks as assigned by the leadership team. Requirements
    • Fluency in Spanish and English is REQUIRED (experience with medical Spanish preferred)
    • High School Diploma (minimum)
    • Must have excellent verbal and written communication skills in both English and Spanish to work with patients, physicians, and peers.
    • Ability to multitask successfully and excellent organizational skills.
    • Ability to prioritize responsibilities and work independently without a high degree of oversight.
    • Must have extensive computer experience and quickly adapt to changes in proc
    • Must be available to work M-F 8:30 am-5:30 pm or 9:00 am-6:00 pm Benefits
      • Health Insurance
      • 401K matching after 1 year of employment
      • PTO (10 days) available after 120 days
      • 8 paid holidays
      • 3 days of sick leave Compensation
        • $16-18 /hour depending on experience

Keywords: Therapitas, Oklahoma City , Bilingual Patient Service Representative- Shepherd Center, Other , Oklahoma City, Oklahoma

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