Universal Banker

Company: Fidelity Bank
Location: Oklahoma City
Posted on: March 17, 2023

Job Description:

UNIVERSAL BANKER Qualified applicants eligible for a $500 signing bonus. Job Overview: As the face of Oklahoma Fidelity to our customers, you'll build relationships by positively representing our products, solutions and legacy of service. You'll work in a team environment to engage customers and deliver an exceptional experience at all touch points. At Oklahoma Fidelity, we seek to deliver a level of service unsurpassed by any bank, anywhere, any size. Ready to represent a customer-oriented, community-focused organization? Let's talk. The candidate for this position will be responsible for:

• Providing outstanding customer service
• Referring products that provide a better banking experience for our customers
• Demonstrating knowledge of Oklahoma Fidelity's products and services
• Seeking sales opportunities through customer relationships and conversations
• Recommending Bank products and services to customers using the Teller Pod technology to conduct a variety of day-to-day transactions
• Approaching, greeting and welcoming customers into the branch
• Establishing relationships while understanding customers' needs by asking appropriate questions and recommending solutions to strengthen customers' financial well-being
• Fostering teamwork across all areas of the Bank
• Engaging customers and delivering an exceptional customer experience at all touch points and customer zones within the branch
• Maintaining strict standards of confidentiality and performing duties in a manner that supports Oklahoma Fidelity Bank's core values Requirements for the position include:
  • A high school diploma or equivalent
  • Minimum two years' experience with the public/customers
  • Minimum one year of sales experience
  • Demonstrated ability to deliver customer service and be a team player with the ability to comfortably move into different roles throughout the work day
  • Strong written, verbal communication skills and cash handling experience Preferred qualifications for this position include:
    • One year of supervisory experience preferred
    • Previous banking or financial services experiences EO/AA Employer: Title VII/Protected Veterans/Disability Status

Keywords: Fidelity Bank, Oklahoma City , Universal Banker, Other , Oklahoma City, Oklahoma