Patient Access Specialist
Company: INTEGRIS Health Community Hospital
Location: Oklahoma City
Posted on: March 16, 2023
|
|
Job Description:
About Us:
HIGHLIGHTSSHIFT: Nights (7pm-7am)JOB TYPE: Full-TimeFACILITY TYPE:
16 bed Small-Format Hospital (8 ER, 8 Inpatient)Emerus is the
nation's first and largest operator of small-format hospitals, also
known as community or neighborhood hospitals. Emerus' leading
national health system partners include Allegheny Health Network,
Ascension, Baptist Health System, Baylor, Scott & White Health,
Dignity Health St. Rose Dominican, The Hospitals of Providence,
INTEGRIS and MultiCare. Our state-of-the-art hospitals are fully
accredited and provide highly individualized care. From the moment
a patient walks through the door, a team of exceptional medical
professionals takes charge, treating patients with speed,
compassion and expertise. Emerus' distinctive level of care earned
the Guardian of Excellence Award for Superior Patient Experience in
six of the past seven years. More information is available at
www.emerus.com.
Position Overview:
The purpose of this position is to serve as a liaison between
patient/family, payers, Patient Financial Services, and other
health care team members. You'll be asked to facilitate patient
tracking and billing by obtaining/verifying accurate and complete
demographic information, financially securing, and collecting
out-of-pocket responsibility from guarantors to maximize hospital
reimbursement.
Essential Job Functions:
Maintain compliance with EMTALA, DNV, HIPAA and all other hospital
and government regulations applicable to the Admissions settings
and in handling of Medical RecordsProvide excellent customer
service at all times by effectively meeting customer needs,
understanding who the customers are, and building quality
relationshipsAnswer telephone in a professional and courteous
manner, record messages and communicate to appropriate medical
staffProvide and obtain signatures on required forms and
consentsObtain, verify, and enter complete and accurate demographic
information on all accounts to facilitate smooth processing through
the revenue cycleVerify insurance benefits for all plans associated
with patient, confirming the correct payor and plan is entered into
the patient accounting systemObtain insurance authorizations as
required by individual insurance plans where applicableMaximize the
efficiency and accuracy of the collection process by pursuing
collections at the time of service in a customer service-oriented
fashionScan all registration and clinical documentation into the
system and maintain all medical recordsAssist with coordinating the
transfer of patients to other hospitals when necessaryRespond to
medical record requests from patients, physicians and
hospitalsMaintain cash drawer according to policiesMaintain log of
all patients, payments received, transfers and hospital
admissionsMaintain visitor/vendor log
Other Job Functions:
Maintain a clean working environment for the facility. This
includes the front desk, restroom, waiting room, break area and
patient rooms when assistance is needed by medical staffReceive
deliveries including mail from various carriers and forward to
appropriate departments as neededNotify appropriate contact of any
malfunctioning equipment or maintenance needsAttend staff meetings
or other company sponsored or mandated meetings as requiredAssist
medical staff as neededPerform additional duties as assigned
Basic Qualifications:
High School Diploma or GED, required2 years patient registration
and insurance verification experience in a health care setting,
required.Emergency Department registration experience, strongly
preferredKnowledge of various insurance plans (HMO, PPO, POS,
Medicare, Medicaid) and payors, required.Basic understanding of
medical terminologyExcellent customer serviceWorking knowledge of
MS Office (MS Word, Excel and Outlook), strongly preferred.Position
requires fluency in English; written and oral communication
Keywords: INTEGRIS Health Community Hospital, Oklahoma City , Patient Access Specialist, Other , Oklahoma City, Oklahoma
Click
here to apply!
|