Client Service Associate
Company: Scott Conner Human Capital Solutions
Location: Oklahoma City
Posted on: August 7, 2022
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Job Description:
We are looking for a friendly and hard-working Entry Level
Client Service Associate to join our growing team. You will be
responsible for answering all customer questions and complaints,
and transferring potential leads to our sales team. As a Client
Service Associate, you should have an outgoing and positive
demeanor, a motivated, energetic work ethic, and have a track
record of working well with others in a team environment.Duties and
ResponsibilitiesIdentify customer questions, concerns, and overall
needsProvide accurate answers and solutions to customer
queriesAddress customer complaints in a compassionate and patient
mannerRedirect customers to appropriate teams and/or departments as
neededHelp sales team generate leads, identify potential leads and
forward to sales repsDevelop professional relationships with
ongoing customers through excellent customer serviceCollaborate
with immediate team, other customer service teams, sales team, and
other company departments to ensure overall customer and product
satisfactionMeet or exceed call quotas and sales assist quotas,
both personally and as a team unitFollow company communication
procedures, policies, and guidelines at all timesPerform each duty
above with our customers' satisfaction as the number one
priorityRequirements and QualificationsHigh school diploma or
equivalent requiredCustomer service experience is a plusFamiliarity
with CRM systems is preferredExcellent interpersonal communication
skills, both verbal and writtenAbility to communicate and interact
with all kinds of people (both externally with customers, and
internally with company team members and other
departments)Motivated, energetic, driven work ethicTime management
skillsAbility to multitaskOrganizedOutgoing, friendly,
compassionate personality
Keywords: Scott Conner Human Capital Solutions, Oklahoma City , Client Service Associate, Other , Oklahoma City, Oklahoma
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