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Detention Specialist

Location: Oklahoma City
Posted on: June 26, 2022

Job Description:

The Detention Specialist is responsible for managing all trucks that go into Detention and ensuring effective communication with drivers and customers.Essential Duties and Responsibilities, as needed:

  • Responsible for capture all trucks that go into Detention at the shipper and receiver
  • Communicate with drivers to determine if there was a detention occurrence or get needed paperwork for customer
  • Fulfill all customer requirements related to detention
  • Assist with departmental tasks as assigned
  • Maintain compliance with all company policies and procedures
  • Effectively communicate with personnel involved with load and driversEducation and/or Work Experience Requirements:
    • Prior experience in an office or clerical role required
    • High School Diploma or equivalent required
    • Ability to function in a fast-paced environment
    • Excellent interpersonal skills
    • Ability to plan, organize and have attention to detail
    • Strong customer service skills
    • Proficiency in MS Office productsPhysical Requirements:
      • Ability to successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards, as applicable.
      • Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards, and company policy, as applicable.
      • Must be able to talk, listen and speak clearly on telephone, and in person, sometimes in high energy/highly charged emotional situations. DISCLAIMER: The preceding job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this classification. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. An incumbent may be asked to perform other duties as required. "The Employer retains the right to change or assign other duties to this position." PI182318674

Keywords: WESTERN FLYER EXPRESS INC, Oklahoma City , Detention Specialist, Other , Oklahoma City, Oklahoma

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