Business Services Assistant
Company: Dynamic Workforce Solutions
Location: Oklahoma City
Posted on: June 24, 2022
Job Title: Business Services Rep
Position Classification: Non-exempt
Location: Oklahoma City, Oklahoma
Type: Limited term (90day assignment )
Wage: $20.00 an hour
EXPERIENCE EXTREME CUSTOMER SERVICE
About the Company
Dynamic Workforce Solutions (DWFS) contracts with state and local
entities to provide services that offer the communities we serve
reliable workforce development and training solutions that result
in talented, well-trained people positioned for tomorrow's jobs.
Our innovative approach to delivering services, passion for the
work we do and commitment to ongoing quality have defined over
three decades of exceptional results.
Our people feel they are part of something way bigger than just a
job. We commit to delivering Extreme Customer service in order to
provide outstanding outcomes for the people and businesses we
Do you enjoy community involvement and establishing relationships?
In this role, you will have the opportunity to develop and
implement strategic outreach methods while assisting local
businesses with talent acquisition. You will serve as a liaison for
establishing and cultivating relationships with, but not limited
to, participants, employers, and community agencies.
Primary Objectives of Position:
The role of the Business Services Liaison is to identify job
opportunities for participants and match qualified participants
with these employment opportunities. This position is responsible
for developing relationships with employers, successfully placing
participants into jobs and providing on going retention services to
both the employer and the participant.
Essential Job Functions:
* Initiates and maintains ongoing personal contacts with a variety
of business and industry representatives and job placement/training
* Promotes participant placement by making cold calls to potential
* Explains benefits and employment support services provided by the
Program to employers, including addressing employer's special
* Research newspapers, agencies, and other resources for job
* Locates jobs for participants who completed training
* Collects data from employers related to job orders including job
requirements and skills.
* Matches job skills with applicant qualifications; refers
qualified applicants to employers.
* Conducts follow-up after placement and keeps updated regarding
* Coordinates and attends job fairs to conduct outreach and
* Assists participants in assessing their job skills for positions;
administers and scores standard career assessments.
* Instructs in job seeking, application procedures, resume writing,
interview preparation, and job retention skills.
* Assists participants in preparing job search portfolio.
* Provides job search/career information workshops and
* Provides labor market and community resource information.
* Works with Career Navigators to exchange participant activity and
* Utilize Extreme Customer Service behaviors with all interactions
with internal and external customers.
Other Job Duties: This job description is not intended to be
all-inclusive. The employee may be requested to perform other
reasonable related duties as assigned by the immediate supervisor
and other management as required. The company reserves the right to
revise or change job duties as business requirements dictate. It is
also understood that the company reserves the right to change work
schedules as required, including requiring overtime.
Physical Demands/Work Environment: Physical requirements include
carrying/lifting up to 5 pounds, frequently; up to 10 pounds,
regularly; and up to 25 pounds, occasionally. Visual acuity, speech
and hearing; hand and eye coordination and manual dexterity
necessary to drive an automobile and operate computer keyboard and
basic office equipment; subject to carrying, lifting, twisting and
reaching to perform essential job functions. Working conditions are
primarily in an office environment with occasional travel to other
locations. We are a Drug Free Work Environment.
Required Competencies: Extreme Customer Service focus, learning
orientation, communication proficiency, teamwork orientation,
Education: Bachelor's Degree from an accredited college or
university or equivalent experience. Work closely with the Work
Experience Coordinator and the WIOA Program Manager to ensure
adults and youth are assessed and appropriately matched to work
experience opportunities and On the Job training opportunities.
Experience: Minimum of two years' experience in business to
business sales, staffing, recruiting, or workforce development.
Previous experience in workforce development is preferred.
Skills/Abilities: Understand recruitment, data entry, and customer
requirements; knowledge of methods and techniques of job
development and placement; current practices in vocational
education; local labor market trends and employment opportunities;
effective procedures in identifying and securing community
resources and services; ability to communicate effectively in both
oral and written form; computer proficiency including computer
usage to prepare documents and presentations, maintain various
databases, and search for information on the Internet. Ability to
engage, understand, and respond to the needs of business accounts.
Proficient with Microsoft Office.
Insurance: Health, Life, Dental and Disability, PTO, Paid Holidays,
401K, Flexible Spending Account, Tuition Assistance
Diversity is at the heart of our business. It is key to our
people's passion for serving individuals and communities who seek
to build a stronger workforce. We strive to create a work
environment that provides all our team members with equal access to
information, development, and opportunity. Furthermore, our
commitment to diversity and inclusion is deeply rooted in the
values instilled by our Four Cornerstones and commitment to Extreme
Customer Service. We recognize that differences in age, race,
gender, nationality, sexual orientation, physical ability, thinking
style and background bring richness to our work environments. Such
differences help us connect better with the workforce development
needs of people we serve in our communities. We believe that
attracting, developing, and retaining a base of employees that
reflects the diversity of our customers is essential to our
Equal Opportunity Employer
Dynamic Workforce Solutions is an equal opportunity
employer/program and auxiliary aids and services are available upon
request to individuals with disabilities.
Keywords: Dynamic Workforce Solutions, Oklahoma City , Business Services Assistant, Other , Oklahoma City, Oklahoma
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