Client Service Coordinator
Company: Banfield Pet Hospital
Location: Yukon
Posted on: May 16, 2022
Job Description:
ESSENTIAL RESPONSIBILITIES AND TASKS
- Live and exemplify the Five Principles of Mars, Inc. within
self and team.
- Actively recruit new clients by promoting hospital services and
route the flow of clients and pets to ensure superior client care
and maximum productivity of the veterinary medical team.
- Maximize the number of pets seen by the hospital team through
through a productive and efficiently run hospital to support the
needs of our wellness plan clients.
- Provide professional, efficient and exceptional service at all
times. This includes encouraging hospital visits, welcoming clients
and pets, ensuring that they are comfortable in the hospital, and
educating them about their pet's health.
- Educate clients about Optimum Wellness Plans, preventative
care, pet health needs and hospital services
- Assist incoming clients by completing the required
documentation, entering all pet information and history in the
computer, utilizing proper collars and tags for identification, and
ensuring prompt service.
- Assist outgoing clients by providing all necessary
instructions, information and invoices, dispensing prescription
items per the veterinarian's instructions, selling retail products
and scheduling future appointments.
- Manage the finances by maintaining accurate balances and
utilizing proper opening and closing procedures.
- Conduct administrative functions as necessary.
- Other job duties as assigned.
Keywords: Banfield Pet Hospital, Oklahoma City , Client Service Coordinator, Other , Yukon, Oklahoma
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