Premium Exception Processing Clerk (14288)

Company: Globe Life Family Heritage Division
Location: Oklahoma City
Posted on: January 17, 2022

Job Description:

This position will be responsible for researching and processing rejected premium payments. The candidate will be able to analyze payments received from various applications and apply them to the appropriate policies keeping in mind that we are responsible for servicing the customer, the agents, and Globe Life.Primary Duties & Responsibilities

• Processing exception premium payments through ImageRPS software, mainframe, and other systems
• Conducting research using multiple systems and resources in order to apply premium payments accurately
• Handling payments via check, money order, cash, or ePay
• Daily balancing of all payments processed
• Process refunds to policyholders when necessary
• Working with internal departments and/or third party vendors when needed to resolve payment questions
• Accounting entries as neededRequired Skills:
  • High school diploma or equivalent
  • Previous banking, insurance, or remittance processing experience a plus
  • Basic Accounting skills including familiarity with general ledger entries
  • Knowledge of 10-key calculator
  • Basic use of Microsoft Office applications including Outlook, Excel, and Word required
  • Detail-oriented; ability to conduct in-depth research using multiple systems
  • Ability to multi-task
  • Available to work overtime as needed
  • Good interpersonal skillsRequired Experience:
    • High School/Equivalent
    • Some college preferred
    • Combination of education/experience taken into account

Keywords: Globe Life Family Heritage Division, Oklahoma City , Premium Exception Processing Clerk (14288), Other , Oklahoma City, Oklahoma