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Telesitter/Operator

Company: Aerotek
Location: Oklahoma City
Posted on: January 15, 2022

Job Description:

Description:Will be answering all calls to main line and routing to appropriate dept. Also could be taking emergency calls and routing to appropriate situation. * Operate various software used in the Communications and/or Integrated Support Services departments, to include AMCOM, Teletracking, etc. * Handle emergency service calls and stress. * Gather the proper information and route it to the appropriate resource or department, either by work orders or other service means. * Operates the overhead paging system in emergency situations. * Understanding all emergency management codes and their responsibilities when these codes are activated. * Use good telephone etiquette when answering calls for service. * To provide limited departmental training as needed.Skills:customer service, call center, dispatch, operator, switchboardTop Skills Details:customer service, call center, dispatch, operator, switchboardAdditional Skills & Qualifications:* High school diploma or equivalent * 2 years experience in a customer support service department * Call center/dispatch experience preferred * Computer literacy in Microsoft applications and the ability to type 35 wpm * Must be able to communicatExperience Level:Entry LevelAbout Aston Carter: At Aston Carter, were dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients capabilities by seeking solvers and delivering solutions to address todays workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit Aston Carter is a company within Allegis Group, a global leader in talent solutions.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Keywords: Aerotek, Oklahoma City , Telesitter/Operator, Other , Oklahoma City, Oklahoma

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