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Front Desk Supervisor - Courtyard by Marriott Quail Springs

Company: Courtyard by Marriott - Quail Springs
Location: Oklahoma City
Posted on: November 22, 2021

Job Description:

Front Desk SupervisorIt's all about service! New Century Hotels is looking for a service minded individual to oversee the front desk operations of our Courtyard by Marriott Quail Springs location. If you are an expert at providing above and beyond service, able to handle several tasks with fluidity and oversee the smooth operations of the Front Desk, New Century Hotels may be the perfect opportunity for you to fully utilize your talents and elevate your career.As Front Desk Supervisor:

  • Oversee Front Desk staff, leading by example to ensure optimal guest experience and the smooth day to day operation of the Front Desk.
  • Ensure VIP lists, arrivals, blocking rooms etc. are completed, organized and communicated in a timely manner. Monitor the key control
  • Work in full cooperation with all departments keeping abreast of workflow, room status, and group activity
  • Ensure cash accounts are balanced, compliance standards are exceeded, and shift checklist is completed.Requirements
    • A high school education or equivalent is required, with one to two years' supervisory experience in hospitality or other customer-related position.
    • Must have excellent verbal and written English communication skills, with a second language helpful.
    • Ability to access, retrieve and leverage info from the hotel property management system is expected.
    • Must be professional, motivated and team-oriented.
    • Must be able to handle cash or credit transactions and have Microsoft Office and Excel proficiency. General office equipment and cash register operation knowledge are expected.Offerings
      • We offer competitive compensation as well as benefit packages including
      • Medical, dental, vision, Life, and Short-term disability.
      • Paid Time Off
      • Paid Holidays when workedAbout usNew Century Hotels, a multi-brand hospitality company, delivers exceptional above and beyond service to our guest and offers our associates and ownership a sense of pride. Headquartered in Oklahoma City, Oklahoma, we are a strong, growing hospitality management and ownership company who deliver financial results while providing exceptional guest service and empowering our associates to be driven, do the right thing and to care about others.New Century is an equal opportunity employer.New Century Investments, LLC is an equal opportunity employer.*"New Century Investments" as referenced in this document refers to the following entities: New Century Investments Inc., New Century Investment II, New Century Investments III, New Century Investments IV, New Century Investments VII, New Century Hotels LLC, and NCH Catoosa First, LLC.Job Type: Full-timePay: $12.00 - $12.25 per hourBenefits:
        • Dental insurance
        • Employee discount
        • Health insurance
        • Life insurance
        • Paid time off
        • Referral program
        • Vision insuranceSchedule:
          • Holidays
          • Monday to Friday
          • Weekend availabilityEducation:
            • High school or equivalent (Preferred)Experience:
              • Hotel experience: 1 year (Preferred)Work Location:
                • One locationWork Remotely:
                  • NoWork Location: One location

Keywords: Courtyard by Marriott - Quail Springs, Oklahoma City , Front Desk Supervisor - Courtyard by Marriott Quail Springs, Other , Oklahoma City, Oklahoma

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