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Program Support Asst (oa)

Company: Veterans Health Administration
Location: Oklahoma City
Posted on: November 18, 2021

Job Description:


This position is located at the VA Medical Center, Oklahoma City, OK, and is organizationally aligned under Prosthetics & Sensory Aids (PSA) Department. The position supports the administration section in the overall operations, policy development and resource planning for the management of PSA Programs, and provides sustenance service to the Inventory, Orthotic & Prosthetic Laboratory, and Procurement Sections.

Learn more about this agency


  • Accepting applications
    • Open & closing dates

      10/26/2021 to 11/16/2021
    • Salary

      $35,265 - $45,847 per year
    • Pay scale & grade

      GS 5
    • Help

      3 vacancies in the following location:
      • Oklahoma City, OK
      • Telework eligible

      • Travel Required

        Not required
      • Relocation expenses reimbursed

      • Appointment type

      • Work schedule

      • Service

      • Promotion potential

      • Job family (Series)

        0303 Miscellaneous Clerk And Assistant
      • Supervisory status

      • Security clearance

        Not Required
      • Drug test

      • Position sensitivity and risk

        Non-sensitive (NS)/Low Risk
      • Trust determination process

      • Announcement number

      • Control number

        This job is open to
        • The public

          U.S. Citizens, Nationals or those who owe allegiance to the U.S. Clarification from the agency

          ALL US CITIZENS DIRECT HIRE AUTHORITY: This position is being filled using Direct-Hire Authority (5 CFR 337.201) for this occupation.


          Duties include, but are not limited to:
          • Serves as the focal point and resource person responsible for providing administrative support and coordination (both within and outside the Medical Center and Prosthetics as appropriate) in the development, implementation, revision and necessary corrective action of all applicable administrative policies, functions, activities, operations and programs for Prosthetics.
          • Issues stock items and update electronic package in VISTA, mange the clothing allowance program by receiving requests and assist with unique clothing needs from service-related disability or injury veterans as supplement to their disability compensation.
          • Manages the Automobile Adaptive Equipment (AAE) program that permits physically challenged veterans to enter, exit, and/or operate a motor vehicle or other conveyance.
          • Provides support to Vehicle Modification (Non-Service Connected Veterans) that the VA provides all clinically appropriate and commercially available, state-of-the-art prosthetic equipment, sensory aids and devices to veterans that cross the full range of patient care.
          • Manages the process of the Home Improvements and Structural Alterations (HISA) grant applications that provides medically necessary improvements and structural alterations to Veterans/Servicemembers' primary residence to allow for entrance to or exit from their homes, bathroom and kitchen accessibility, and plumbing or electrical systems due to installation of home medical equipment.
          • Develops and maintains information concerning encounters, medical record completion, scheduling and collaborates with Health and Business Administration (HAS) to ensure timely completion of medical records and scheduling.
          • Assists with preparing prosthetics budget projections based on studies of past expenditures, knowledge of the team's requirements, changes which have occurred in workload, and future goals of the team which involves working closely with the section heads in assessments, forecasting and determination of their specific needs.
          • Responsible for collecting, compiling and/or tracking statistical information in support of program operations and to access status or outcomes in relation to established performance measures, goals, and objectives
          • Uses a variety of graphical, spreadsheet, and database software packages (e.g., Excel, Word, VSSC, VISTA,) to obtain statistical data from published reports and manipulate data to produce tables and charts for program management and administrative use
          • Responsible for assisting with the coordination activities of the Prosthetics Quality Improvement Program including the requirements of VACO, OIG, JCAHO, and the ABC Accreditation for Orthotic & Prosthetic Laboratory as they relate to Prosthetic programs and provides input for a broad data base for management decision
          • Assists in filing program files and personnel files
          • Assists the AO with administrative resources that supports personnel management actions.
          • Receive mail and sort/deliver to appropriate staff
          • Coordinates and provides training support to clerical and program staff as related to above programs
          • Provides technical support and assistance to the Prosthetics Staff in conducting, gathering, and compiling materials for sources mentioned above, developing policy statements and in completing special assignments and projects
          • Assist with conducting analysis of space requirements for Prosthetics in coordination with the Administrative Officer and Chief, PSAS Work Schedule: Monday through Friday, 8:00am-4:30pm
            Position Description Title/PD#: Program Support Asst (OA)-/13019-A
            Physical Requirements: The work requires constant, walking, standing, bending, and carrying light items such as books, medical
            devices/supplies, papers, and files.


            Conditions of Employment
            • You must be a U.S. citizen to apply for this job
            • Subject to a background/suitability investigation
            • Designated and/or random drug testing may be required
            • May serve a probationary period
            • Selective Service Registration is required for males born after 12/31/1959
            • A complete application package; Resume, Transcripts, etc.
            • Selected applicants will be required to complete an online onboarding process Qualifications

              To qualify for this position, applicants must meet all requirements by the closing date of this announcement.

              Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-05 position you must have served 52 weeks at the GS-04. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

              Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

              You may qualify based on your experience and/or education as described below:

              Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade, GS-04, in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: providing clerical administrative support in a healthcare setting; preparing correspondence and reports for dissemination; utilizing various office automation software packages for tasks; interpreting and understanding established rules, regulations, and procedures applicable to a healthcare system; knowledge of medical terminology; obligating funds and managing fund control point purchases; OR,

              Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed 4 years of education above high school, in any field for which high school graduation or the equivalent is the normal prerequisite; education must have been obtained in an accredited business, secretarial or technical school, junior college, and/or college or university; one year of full-time academic study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university, or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business, secretarial, or technical school; OR,

              Combination: To be eligible for a combination of specialized experience and education, applicants must have a combination of specialized experience and education that meets 100 percent of the qualification requirements described above. Only education beyond the second year (i.e. first 60 semester hours) or one full academic year of study (30 semester hours) beyond the second year (equivalent to 6 months of specialized experience) are creditable toward meeting the specialized experience requirement

              You will be rated on the following Competencies for this position:
              • Customer Service - Works with clients and customers (that is..... click apply for full job details

Keywords: Veterans Health Administration, Oklahoma City , Program Support Asst (oa), Other , Oklahoma City, Oklahoma

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