Position: Medical Assistant
Employee Category: Non-Exempt
Reporting Relationship: Practice Administrator
Character first Qualities:
- Attentiveness- Showing the worth of a person or task by giving
my undivided concentration.
- Cautiousness- Knowing the importance of right timing in
accomplishing right actions.
- Compassion- Investing whatever is necessary in healing the
hurts of others.
- Dependability- Fulfilling what I consented to do, even if it
means unexpected sacrifice.
- Initiative- Recognizing and doing what needs to be done before
I am asked to do it.
Summary of Duties and Responsibilities:
The Medical Assistant assists their assigned Providers with
patient examinations, pre-visit questions, treatments and
procedures as directed by the Provider, while maintaining an
efficient flow of patients through the clinic.
Primary Duties and Responsibilities:
Greets and welcomes patients. Escorts patient to the appropriate
location for pre-examination information gathering. Inquiries about
any self-referrals, recent ER visits or hospitalizations and
requests reports from appropriate sources, documenting all
information in the electronic medical record (EMR). Measures and
records patient specific information: height, weight, respiration,
pulse, blood pressure, temperature, pulse oximetry (Sp02) and head
circumference as appropriate. Accurately records all measurements
and information gathered in patient's EMR. Documents patient's
stated chief complaint in EMR. Administers medications and
injections under provider's directions and documents in EMR.
Reviews assigned Telephone Encounters within the EMR in a timely
manner. Administers immunizations under Provider's direction,
including providing Vaccine Information Statement (VIS) and
follow-up. Updates vaccine information in Oklahoma State
Immunization Information System (OSIIS) and patient's EMR
accurately. Prepares and restocks supplies in each examination
room(s) daily and swiftly prepares rooms for subsequent patients.
Assists providers in physical exams and procedures as directed.
Participates in training programs to improve patient care, such as
learning and practicing evidence- based practice approaches to
care. Addresses the needs of patients and families in the health
center. Considers cultural sensitivity and utilizes effective
communication skills. Disposes of contaminated items in accordance
to Variety Care policy. Follows "Universal Precautions" for safety
regulations; uses appropriate Personal Protective Equipment (PPE)
as task on hand requires. Follows the Health Insurance Portability
and Accountability Act (HIPAA) guidelines and VARIETY CARE policies
and procedures as they relate to privacy and confidentiality.
Complies with the Occupational Safety and Health Administration
(OSHA) recommendations for the workplace. Coordinates with referral
clerks to arrange referrals outside of Variety Care, as requested
by the provider. Advises patient accordingly and answers simple
questions regarding the referral. Communicates with community
organizations, health plans, facilities and specialists to obtain
test and referral results. Responsible for quickly conveying high
priority results to Provider. Assists with medical emergencies as
directed by Provider. Supports plan of care and patient education
in line with provider's recommendations. Occasionally travels to
other Variety Care health centers and provides back-up coverage as
directed by Practice Administrator when necessary. Mileage is
reimbursed as per policy. Supports Variety Care's accreditation as
a Patient Centered Medical Home and our commitment to provide care
to all Variety patients that is Safe, Effective, Patient Centered,
Timely, Efficient, and Equitable. Provides leadership and work with
all staff to achieve the goals of the "Triple Aim" of healthcare
reform-to improve the experience of care, improve health outcomes,
and decrease healthcare costs. Embodies the strength of personal
character. Places value on being an open and honest communicator
who displays high moral and ethical conduct, integrity,
adaptability, and sound judgment. Result-oriented problem solver
who is responsible and accountable. Ability to function as a member
of assigned emergency code team.Familiar with crash car and/or
emergency kit, use of and restocking procedure. Understand and have
general knowledge of the Medical Assistant competency
based-orientation checklist. Performs other duties as assigned by
Requirements, Special Skills or Knowledge:
High School Diploma or GED. Demonstrates ability to obtain and
record accurate information. Ability to use or willing to learn
electronic medical records software. Possesses intermediate
computer skills including data entry and typing. Ability to
demonstrate, to the satisfaction of the licensed Provider, an
ability to perform tasks, administer medications and injections,
has knowledge of instrumentation used in lab point of care testing,
as directed within 90 days. Ability to effectively communicate with
the patient population. Ability to work in a multi-faceted, fast
paced work environment. Ability to maintain confidentiality of
information private and in accordance with HIPAA and Variety Care
policy. Ability to work in a multi-faceted, fast paced work
environment. Bilingual (English & Spanish) required.
Preferred Requirements, Special Skills or Knowledge:
Medical Assistant Certificate or LPN License. Previous
experience in a medical assistant role may be considered in lieu of
a certificate/license. Previous clinic or primary practice
Able to lift at least 25 pounds Able to assist patients onto and
off of exam table when asked or directed.