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Server - Will Rogers World Airport

Company: Paradies Lagardre Travel Retail
Location: Oklahoma City
Posted on: June 9, 2021

Job Description:

Your career deserves... MORE OPPORTUNITIES

Paradies Lagardre is an award-winning and innovative Airport Concessionaire. We are looking for passionate individuals to fill our roles in a retail and dining environment that is diverse and inclusive. Our part-time and full-time opportunities will find you immersed in a rewarding environment in our award-winning concepts that have kept travelers coming back year after year.

Great Reasons to Work with Us

  • Career advancement opportunities
  • Fun Work Environment
  • Medical Benefits
  • Company Paid Time Off
  • Premium pay for Worked Holidays
  • 401K Program
  • On-line Learning system
  • Associate recognition Programs
  • Merchandise and dining discounts
  • Transportation and parking space assistance

How you can Make a Difference

  • Working for Paradies Lagardre provides you with the opportunity to create a meaningful and positive impact on your community and the environment.
  • As airport travel returns to normalcy in a post-COVID-19 world, our nationwide employees are upholding the highest safety and health standards to maintain a comfortable environment our customers can trust.
  • Warmly greets, acknowledges, and takes guests drink and food order within 30 seconds of them entering the concept.
  • Accurately total, process and collect payments from guests to include, but not limited to, using the point-of-sale system.
  • Handles money, processes credit and debit card, makes change, while complying with the company's Cash Handling and Loss Prevention Standard Operating Procedures.
  • Knowledgeable and enthusiastic about the restaurant's menu and products. Make recommendations to guests to fit their needs, especially when questioned about potential food allergens.
  • Whether working in an on-trend national brand, or an iconic concept from the local community, you will create and deliver first-class experiences for the traveling public.

Position Description Summary:

The Server's role is responsible for daily execution of the Mission Statement, which includes providing First Class Service to both internal and external guest. This also includes friendly and timely interaction with each guest, suggestive selling, answering questions, taking and delivering the guests' order and following up to ensure each guest receives their correct food and/or drink order.

Duties and Responsibilities:

  • Exceed First Class Service standards and behavior with every guest, business partner and peers.
  • Treat guest and peers in accordance with the core values of the company.
  • Present the menu, answers questions, and makes suggestions regarding food and service.
  • Observe guests to respond to any additional requests and determine when meal has been completed.
  • Knowledgeable and enthusiastic about the restaurant's menu and products.
  • Totals bill accepts payment following established guidelines.
  • Process all point of sale transactions in a quick, efficient manner while complying with the company's Cash Handling and Loss Prevention Standard Operating Procedures.
  • Know all specials on a shift by shift basis as well as all liquor, beer, and wine products and all menu items and desserts.
  • Build guest loyalty and enhance selling skills through the use of available training materials.
  • Maintain clean organized work environment.
  • Support other areas of the restaurant as requested, such as seating customers, answering telephones, stock work, cleanup and documentation.
  • Responds appropriately to guest concerns.
  • Complete all side work duties which may include sweeping and mopping.
  • Maintain current adult beverage certification. Ensure responsible service of alcohol.
  • Accountable for compliance with all local, state, federal laws and regulation including those relating to food safety.
  • Other duties as assigned.

Position Qualifications:

  • High School diploma or GED
  • Restaurant experience preferred.
  • Experience handling money and a point of sale system.
  • Ability to work various shifts in a 7/365 team-oriented environment
  • Excellent customer service skills and an ability to communicate effectively
  • Self-starter able to prioritize and handle various tasks simultaneously
  • Ability to adapt to changing priorities and unexpected situations
  • Ability to communicate clearly and concisely with Team Members, Managers, and Guests.
  • Proficiency required in reading and writing and mathematics
  • Ability to lift a minimum of 25 lbs, perform essential job functions such as standing, bending, reaching, climbing on ladder, and walking long distances

Keywords: Paradies Lagardre Travel Retail, Oklahoma City , Server - Will Rogers World Airport, Other , Oklahoma City, Oklahoma

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