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Dealer Sales Representative

Company: TireHub
Location: Oklahoma City
Posted on: June 9, 2021

Job Description:

The Representative, Dealer Sales grows sales with existing customers while developing new (non-program) customer accounts to achieve sales and profit goals. This position reports to the Regional Sales Leader - ID.

The individual must exhibit the following core attributes of the TireHub commitment:

Approachable - If a company could smile, we would. Instead we rely on our people to show it. We care about each other and our customers because we know business only gets done right when people respect each other and value relationships.

Adventurous - What TireHub is set up to do is intentionally outrageous. So, we readily embrace challenges with the courage to introduce new ideas and the ambition to build something unique.

Relentless - We tackle our work with energy. We deliver on our commitments with enthusiasm. And we don't give up until we get to the end.

Speedy - Speed is the currency in the tire industry. When we commit to a job, we get the job done - and we do it fast.

Role Specifics:

Achieves daily / weekly / monthly sales goals for non-program customers using multiple prospecting/sales tools, making customer visits at least 3 times per month

Coordinates sales efforts, under the direction of the Senior Dealer Sales Representative, in partnership with the Customer Service Specialist and Program Dealer Specialists

Transitions customer service issues to the Customer Service Specialist (CSS)

Gathers and records results of assigned sales contacts in appropriate tools; active, dormant, lapsed

Owns and accurately completes all administrative account enrollment activities for non-program customers

Grows current and new non-program customer accounts using internal programming, pricing, and tools

Grows TireHub Select non-program customers to transition them to manufacturer dealer programs

Communicates with various levels of management

Achieves assigned volume, margin, and budget targets

Collaborates with assigned Product Assortment Manager on inventory issues

Provides support for expansion / new market TLCs

Collaborates frequently with TLC staff, Pricing, Shareholder contacts, Operations, Credit, Accounts Receivable, et al

Measured by contacts per day, sales results, new customer activations, customers transitioned to program dealer status, margin results, and other KPIs as defined by business needs

Performs additional responsibilities as requested*

Competencies:

  • Customer Focus: Building strong customer relationships and delivering customer-centric solutions
  • Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
  • Achievement Orientation: Being persistent and showing perseverance on achieving concrete and tangible results out of personal responsibility; getting optimum results from situations; being ready to take action and show tenacity in case of obstacles or resistance.

Stress Tolerance: Performing well when faced with pressure due to time frame, workload, adversity, disappointment, or opposition.

  • Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
  • Optimizes Work Processes: Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement
  • Collaborates: Building partnerships and working collaboratively with others to meet shared objectives
  • Self-Development: Willingness to engage in new material and learnings to enhance product and selling skills

Experience:

  • 3+ years of total sales experience, such as field and B2B sales and establishing/sustaining key customer relationships
  • At least 2+ years of high call volume sales / prospecting
  • Bachelor's Degree preferred
  • Required to have a valid driver's license and 3-5 years driving experience

Knowledge, Skills, and Abilities:

Familiarity with tire manufacturer warranty, programs, and tire products

Familiarity with customer relationship management tools (FreshSales / Sales Force)

Familiarity with enterprise resource planning systems (Prophet 21)

Proficient in Microsoft Office suite, internet search and prospecting tools

Excellent communication skills; written, verbal and presentation

Ability to analyze data to identify trends and opportunities to grow market share

Field based work with occasional travel / in person visits to customers

Keywords: TireHub, Oklahoma City , Dealer Sales Representative, Other , Oklahoma City, Oklahoma

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