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Credit Administrator

Company: Loves Travel Stops & Country Store
Location: Oklahoma City
Posted on: May 7, 2021

Job Description:

Req ID:239188BASIC PURPOSE: Provides administration and first line service support for Loves Retail credit programs (Loves Express, Tire Care Express).MAJOR RESPONSIBILITIES:

  • Provide administrative support for credit application process.
  • Work with internal departments to efficiently and accurately complete new account setups in SAP.
  • Member of Retail Support Team who provides primary customer support for incoming credit/account issues and related communications (Mon Fri/ 8am - 5pm).
  • Timely address customer issues, questions and complaints; frequently requiring problem solving analysis of situations to determine best solution.
  • Effectively serves as liaison between the customer and Loves internal departments.
  • Operates office equipment including computers, scanners and phone software as necessary.
  • Assists customers in using online bill pay and invoice viewing features as requested
  • Promotes services and provides a level of support which drives overall customer satisfaction EDUCATION AND EXPERIENCE:
    • Education:
    • HS Diploma or equivalent required
    • Some college a plus
      • Experience:
      • Customer Service/Collection experience
      • Microsoft office products (primarily Word and Excel)
      • Phone System/Software
      • SAP or other ERP experience a plus.
      • Bilingual a plus.SKILLS AND PHYSICAL DEMANDS:
        • Skills:
        • Excellent customer service and communication skills
        • Knowledge of Billing and Collections procedures
        • Ability to Prioritize and Multitask
        • Attention to detail and accuracy
        • Team Player who takes ownership of personal duties as well as team goals
        • Good Listening skills
        • Problem solving
        • Typical Physical Demands:
        • Requires prolonged sitting, some bending and stooping.
        • Manual dexterity sufficient to operate a computer keyboard and calculator.
        • Requires normal range of hearing and vision. Job Function(s): Accounting and FinanceLoves Travel Stops & Country Stores is the industry-leading travel stop network in the United States. For more than 55 years, weve provided customers with highway hospitality and Clean Places, Friendly Faces. Were passionate about serving drivers with clean, modern facilities stocked with fuel, food and supplies. We offer meals from popular restaurant chains, trucking supplies, showers and everything needed to get back on the road quickly. The Loves Family of Companies includes:
          • Gemini Motor Transport, one of the industrys safest trucking fleets
          • Speedco, the light mechanical and trucking service specialists
          • Musket, a rapidly growing, Houston-based commodities supplier and trader
          • Trillium, a Houston-based alternative fuels expert

Keywords: Loves Travel Stops & Country Store, Oklahoma City , Credit Administrator, Other , Oklahoma City, Oklahoma

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