Company: Loves Travel Stops & Country Store
Location: Oklahoma City
Posted on: May 7, 2021
Req ID:239188BASIC PURPOSE: Provides administration and first
line service support for Loves Retail credit programs (Loves
Express, Tire Care Express).MAJOR RESPONSIBILITIES:
- Provide administrative support for credit application
- Work with internal departments to efficiently and accurately
complete new account setups in SAP.
- Member of Retail Support Team who provides primary customer
support for incoming credit/account issues and related
communications (Mon Fri/ 8am - 5pm).
- Timely address customer issues, questions and complaints;
frequently requiring problem solving analysis of situations to
determine best solution.
- Effectively serves as liaison between the customer and Loves
- Operates office equipment including computers, scanners and
phone software as necessary.
- Assists customers in using online bill pay and invoice viewing
features as requested
- Promotes services and provides a level of support which drives
overall customer satisfaction EDUCATION AND EXPERIENCE:
- HS Diploma or equivalent required
- Some college a plus
- Customer Service/Collection experience
- Microsoft office products (primarily Word and Excel)
- Phone System/Software
- SAP or other ERP experience a plus.
- Bilingual a plus.SKILLS AND PHYSICAL DEMANDS:
- Excellent customer service and communication skills
- Knowledge of Billing and Collections procedures
- Ability to Prioritize and Multitask
- Attention to detail and accuracy
- Team Player who takes ownership of personal duties as well as
- Good Listening skills
- Problem solving
- Typical Physical Demands:
- Requires prolonged sitting, some bending and stooping.
- Manual dexterity sufficient to operate a computer keyboard and
- Requires normal range of hearing and vision. Job Function(s):
Accounting and FinanceLoves Travel Stops & Country Stores is the
industry-leading travel stop network in the United States. For more
than 55 years, weve provided customers with highway hospitality and
Clean Places, Friendly Faces. Were passionate about serving drivers
with clean, modern facilities stocked with fuel, food and supplies.
We offer meals from popular restaurant chains, trucking supplies,
showers and everything needed to get back on the road quickly. The
Loves Family of Companies includes:
- Gemini Motor Transport, one of the industrys safest trucking
- Speedco, the light mechanical and trucking service
- Musket, a rapidly growing, Houston-based commodities supplier
- Trillium, a Houston-based alternative fuels expert
Keywords: Loves Travel Stops & Country Store, Oklahoma City , Credit Administrator, Other , Oklahoma City, Oklahoma
Didn't find what you're looking for? Search again!