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Remote Member Care Specialist

Company: VirtualVocations
Location: Oklahoma City
Posted on: April 10, 2021

Job Description:

A financial services company needs applicants for an opening for a Remote Member Care Specialist. Individual must be able to fulfill the following responsibilities: Serve as a subject matter expert for the internal Member Care Representative Team Serve as a subject matter expert for our Operations and Member Services outsourced call center partners Handle end-to-end triage and completion of escalated issues & manage relationships with members Position Requirements Include: High School Diploma or equivalent; college degree preferred; will consider experience in lieu of degree Minimum of three years' experience in sales/customer service Strong decision making and time management skills Excellent problem-solving, organizational, analytical, verbal and written communication skills The ability to manage multiple projects/duties

Keywords: VirtualVocations, Oklahoma City , Remote Member Care Specialist, Other , Oklahoma City, Oklahoma

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