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Restaurant Server

Company: Wyndham Grand Oklahoma City Downtown
Location: Oklahoma City
Posted on: April 10, 2021

Job Description:

Hotel:
Oklahoma City Wyndham Grand

Job Description

Profile:

Telecommute: No

Bonus Eligible: No

Direct Reports: No

Reports To: Executive Chef, Banquet Manager or All Purpose Manager

Equipment: Uniform

Primary Purpose:
The primary purpose of the Restaurant Server is to provide guests with an excellent restaurant experience.

Work Performed:

The Restaurant Server will be tasked with the following duties, responsibilities, and assignments:


- Schedule dining reservations and arrange parties or special services;
- Ensure prompt and courteous service to guests;
- Answer telephone calls and process phone orders;
- Greet guests, escort them to tables, and provide menus , answering dining related questions, and suggest food and beverage items ;
- T ake food and beverage orders , r elay orders to kitchen , and serve food to guests ;
- Coordinate amenity delivery request in connection with the kitchen department ;
- Monitors tables in assigned section ensuring all guests are served ;
- Address guest complaints;
- Collect and process guest payments;
- Totals receipts at end of shift to verify sales and clear cash register;
- Ensures tips are reported properly for tax processing ;
- Clear dirty table settings and prepare table for resetting;
- Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen and condiments;
- Inspect dining room serving stations for neatness and cleanliness;
- Assist service staff as necessary to service guests in a timely manner;
- Follow all company safety and security policies and procedures, including reporting accidents, injuries and unsafe work conditions to management ; and
- Any and all other work as required to complete the primary purpose of the position.

Qualifications:

Preferred Prior Experience:

Six (6) months of previous customer service , restaurant and/or cashier experience

Preferred Education:

High school diploma or equivalent

Required Licenses/ Certification:

Food Safety Training certified or become certified within first 60 days of employment.

Alcohol Awareness certified or become certified within first 60 days of employment

Preferred Technology:

Previous experience with Micros operating system

Physical:

A ble to lift a minimum of 50lbs

Able to bend and squat repeatedly

Able to walk and stand for duration of scheduled shift

Other:

F lexible to work day , early morning, evening, weekend and holiday s hifts

In addition to competitive compensation packages, Atrium Hospitality offers competitive benefits packages; 401k; tuition reimbursement; commissions for referred and booked hotel business; as well as discounted rates at any of our hotels for associates, their immediate family members and friends. Our associates and leaders are driven everyday to make Atrium Hospitality a great place to work and grow. Come grow with us!

EOE, including disability/vets

Empleador con igualdad de oportunidades, incluidos personas con discapacidad y veteranos

Keywords: Wyndham Grand Oklahoma City Downtown, Oklahoma City , Restaurant Server, Other , Oklahoma City, Oklahoma

Click here to apply!

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