Marketing Scrum Master

Company: Heartland Payment Systems
Location: Oklahoma City
Posted on: October 19, 2020

Job Description:

Summary:

Want to join one of the nation's best employers? Interested in providing small and medium sized businesses with solutions that make them grow? Do you like serving customers and care about people? Then maybe Heartland is for you:

We're looking for team members who are excited by our mantra - Entrepreneurs Respectfully Serving Entrepreneurs, and who want to work in a culture built on care, focus and quality.

We need customer-focused, can-do, team-oriented folks who are ok having fun.

Job Details:

The Marketing Scrum Master is responsible for working with the Agile Scrum Teams to ensure customer centricity and diverse collaboration are leading to hitting revenue goals and key performance indicators. The scrum master is tasked with keeping an agile team(s) on track, making sure they remain customer focused, have the resources they need to succeed, are accountable for the work, and clearly planning and executing from sprint to sprint.

What will you be doing?

* Facilitate scrum ceremonies including daily stand up, sprint review, sprint retrospective and sprint planning

* Find ways to effectively manage project backlog

* Partner with stakeholders and agile teams to optimize projects to stay focused on Revenue Goals and Key Performance Indicators

* Partner with the Team Leads to ensure priorities of the backlog are focused on customer value

* Coach the team on improving how they accomplish their work through Agile Methodology.

* Strong understanding of the why behind the cadence of ceremonies

* Keeper of team related metrics and a backlog of improvement opportunities

* Champion the value of agile across the organization and support change by leading through example

* As appropriate, coach organization leadership on agile processes, mindset & methodology

* Manages sprint reviews and make recommendations for project management best practices

* Partners with the leadership team to remove barriers for growth for agile teams

* Ensure teams are continually growing in agile processes and methodology

* Build status reports detailing agile adoption and results from sprints, keep leadership team informed

What are the requirements?

* Experience working in marketing, project management and familiar with marketing frameworks

* Understanding of core agile principles

* Knowledge of agile techniques including backlog refinement and user story definition

* Strong facilitation skills in a team environment using multiple methods for gaining consensus

* Ability to work in fast-paced and changing environment

* Proven ability to influence behavioral change through effective coaching and interpersonal skills

* Use Socratic questioning to flush out complex ideas

* Excellent verbal and written communication skills

* Confidence and ability to effectively navigate and manage an ambiguous environment

* Certified Scrum Master (CSM) a plus

Expectations:

* Experience leading, or supporting an agile team

* Five to ten years professional experience

* Minimum of 4 years working in a marketing organization or high performing consulting company

* BA/BS from an accredited university

Global Payments Inc. is an equal opportunity employer.

Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.

Keywords: Heartland Payment Systems, Oklahoma City , Marketing Scrum Master, Other , Oklahoma City, Oklahoma