OklahomaCityRecruiter Since 2001
the smart solution for Oklahoma City jobs

General Manager

Company: Accor Careers
Location: Oklahoma City
Posted on: September 17, 2020

Job Description:

Connect with Global Hospitality Professionals.

We are a worldwide Augmented Hospitality leader. We are 300,000 experts committed to reinventing hospitality with unique and unrivalled experiences within our addresses. We are Accor. Our promise is c ...  aring and impeccable service. We nurture real passion for service and achievement beyond limits. Our mission is to make the impossible possible to realize your dreams. We’re so much more than hotels—we’re creating innovative lifestyle experiences, whether you live, work or play. Blaze your own trail from 50+ hotel brands, restaurants, nightclubs, spas, co-working spaces, and tech start-ups. Read more

Gallery

General Manager Industry : Hotels & Resorts

Department : General Management

Level : Management

Posted : 01 Sep 2020

Job Role : General Manager

Job Ref : HOZ78934

Employment Type: Permanent

Job Type : Permanent

Salary Range: USD 2,000 to 8,000 (Per Month)

Contact : HR Department

Salary Details Salary Description: Competetive Salary Offered

Job Description 21c Museum Hotels - Oklahoma City

Job Description

Title: General Manager

Reports To: Area General Manager/Chief Operating Officer

General Purpose: The General Manager is responsible for the overall management of the operation of the hotel including profitability, guest service, product quality, overall cleanliness and maintenance of the property. Operation of the hotel will be within the framework of the approved 1) annual budget, 2) annual marketing plan, 3) annual capital expenditure plan, 4) annual wage plan, and always within the framework of all Company policies and procedures. The General Manager works in conjunction with F&B Director to lead the property.

Specific Responsibilities:

Senior Leadership Team

- Leads the property Senior Leadership Team, in collaboration with the F&B Director, utilizing a participatory style. Be readily available and effectively communicate with each member, coordinate the operation of each individual\'s department and special projects, and assist with identifying problems and solutions. Guide the committee in addressing problems and opportunities in order to best serve the financial interests of the property.

Operating Budget

Develop an annual operating budget, which serves as an operating plan, a strategic sales plan including targeted RevPar Index goals, and defines required levels of achievement. Ensure achievement of the annual budget in revenues, costs, and profits through accounting diligence, expenditure controls, and proficient accounting practices.

Departmental Objectives

Follow up to ensure successful implementation and follow-through and take corrective action in the event of failure to meet assigned objectives.

Sales Management

Maintain an ongoing awareness of property\'s progress toward meeting revenue objectives and ensure challenges & opportunities are addressed appropriately.

Regularly review sales plans and sales activities, room night productivity, group & banquet pace reports, and lost business reports.

Assess individual and property performance, provide guidance and take corrective action as needed.

Ensure designated sales & marketing reports are complete and submitted to the corporate team on or before the monthly due date.

Should a significant, ongoing revenue shortfall occur, the GM will take corrective action in addition to increasing personal participation in direct sales efforts.

Along with DOSM and Area Revenue Director, participate in weekly Yield/RevMAX meetings and evaluate rates & strategies for 30-60-90 days out including a review of group cut-off dates, prospective group business, historical data, and comp set rates. Along with the team, determine a revenue strategy that will best position the hotel for increased business and achievement of annual RevPar Index goals. In addition, ensure price adjustments occur on a timely basis.

Participate in sales team meetings, meet key account contacts, and be present to welcome key account site visits.

Participate in the creation & execution of ongoing property marketing initiatives.

When possible, attend brand-property marketing calls and participate in the development of creative marketing initiatives.

Ensure all relevant details including upcoming property marketing needs are kept up to date in the brand marketing calendar and are complete on or before the monthly due date.

Oversee the development of annual sales and marketing plan and monitor implementation of action steps outlined in the SSP document.

Forecasting

Monthly forecasting of operating teammate and cost expenditures. Business planning in line with forecasted sales and costs, including guidance to department heads.

P & L Statement Critique

Review financial statements monthly in order to correct problems, ensure spending is in line and to plan for future business. Review and approve all expenses in \"other expense\" categories in all departments. Regularly review all major expenses to ensure that expenditures are thoughtfully dispersed.

Teammate Relations/Evaluations/Recruiting

Develop a high level of \"We Say YES,\" and loyalty to the hotel and to the company in order to reduce turnover and increase employee morale. Communicate, counsel and assist with teammate development. Be visible and available to all hourly personnel in accordance with the Company\'s open door policy. Attend monthly department employee meetings whenever possibleConduct performance appraisals and personal development plans for management teammate. Identify substandard performance of individual managers and outline improvement action, including taking corrective or disciplinary measures.

Ensure level of experience, knowledge and ability to meet job requirements of all hotel management.

Guest Service + Communication

Demonstrate through leadership and example a friendly, courteous, service-oriented, \"We Say YES\" approach to guests that is expected from all hotel teammates. Establish and implement guest service standards for all departments, periodically reviewing and identifying problems and corrective actions.

Respond to guest feedback through our guest survey portal and online reviews.

Cost Controls

Review controls and ensure adherence at all times in order to protect the hotel\'s property/assets.

Wage and Salary Administration

Review all wage and salary increases assuring compliance with wage scales and compensation philosophies as outlined by the Company.

Inspection

Personally inspects guest rooms, public areas, back of house on a regular basis. Ensure that written lists of corrective actions, required for implementation by housekeeping, maintenance and operating departments are developed.

Property Maintenance/Property Improvement Plan

Ensure that an on-going program is followed in regular repair and upkeep of the facility, landscape and equipment by developing and implementing a preventive maintenance program.

As part of the annual budget preparation, develop a Property Improvement Plan.

Cash Flow Management/Credit

Routinely review cash flow with Regional Controller.

Maintain credit policies for Front Office, Sales and Catering. Attend credit meetings and assist with developing action plans, supervise collection of major accounts, review aging reports and approval of write-offs.

Front Office Management

Regularly review Front Office results in order to maximize room revenue. Identify problem areas and initiate solutions.

Community Relations

Represent the hotel within the local community, positioning the hotel as a good corporate citizen that is involved and supportive of community affairs.

Policies and Procedures

Ensure that all Company policies and procedures are fully implemented throughout the hotel.

Comply with property management agreements.

Work Experience

Qualifications:

Knowledge

Possess advanced knowledge in the following areas:

o Sales and marketing for rooms and events.

o Hotel accounting principles.

o Hotel maintenance and repair.

o Hotel housekeeping and general cleaning.

o Personnel management.

o Extensive background

o Front office procedures.

o Yield management revenue.

o Hotel safety and security.

Skills

Demonstrate advanced proficiency or exceptional skill in the following areas:

o Excellent written and verbal communication.

o Planning financial strategies, delegating responsibilities to others.

o Leading/coaching others at various professional levels.

o Identifying and developing talent.

o Identifying and solving problems.

o Prioritizing and coordinating multiple projects simultaneously.

o Evaluating and resolving complex situations.

o Leading the teammate of the hotel utilizing a management style based in a participatory team approach.

o Meeting and greeting guests and employees.

o Inspecting rooms, all public areas and exterior of facility.

o Soliciting potential business.

o Using general office equipment, including computers.

o Be willing to get your hands dirty and be a jack-of-all-trades, when necessary.

Education/Formal Training:

- Bachelor\'s degree.

Experience

- Minimum experience 3 years as General Manager or 5 years as Assistant General Manager at a similar quality and size of hotel.

- Experience in managing a local ownership relationship.

-

- Extensive experience with boutique hotel sales and marketing.

- Extensive experience with revenue management.

Travel Requirements

- As needed.

21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: http://www1.eeoc.gov/employers/poster.cfm http://www1.eeoc.gov/employers/poster.cfm

Benefits

Benefits include health/vision/dental/life insurance, paid time off, 401(k), and parental leave. Like 0 105 0 Share

Similar Jobs (Matching By Job Role, Department and Location)

Keywords: Accor Careers, Oklahoma City , General Manager, Other , Oklahoma City, Oklahoma

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Licensed Medicare Insurance Agent - $1,600 sign-up bonus, work when & where you want, free leads
Description: If you've sold Medicare, Life, or Auto Insurance before, you'll want to consider this unique sales opportunity. Join the revolutionary ASSURANCE platform and uncap your earnings on the industry s best (more...)
Company: ASSURANCE Independent Agents
Location: Oklahoma City
Posted on: 09/28/2020

Stock / Options Trader
Description: Job DescriptionProprietary Forex Trading with Maverick Trading Top-ranked proprietary trading firm, Maverick Trading, is searching for entrepreneurially-minded, profit-driven people to be trained in the (more...)
Company: Maverick Trading
Location: Oklahoma City
Posted on: 09/28/2020

Shift Supervisors - 9202 N. PENNSYLVANIA AVE. (NEW STORE!)
Description: Overview If you are a positive, energetic person looking for a career that offers an excellent compensation package and the chance for advancement, Braum's is the place for you Position: Shift (more...)
Company: Braum's Ice Cream & Dairy Store (Oklahoma City
Location: Oklahoma City
Posted on: 09/28/2020


Cross Country Nurses: Rn / Intensive Care Unit
Description: The benefits of taking a travel nursing job with Cross Country Nurses
Company: Cross Country Nurses
Location: Oklahoma City
Posted on: 09/28/2020

The Home Depot: Cashier
Description: Cashier 307159361 Central City, Nebraska, US, 68826 Position Purpose: Cashiers play a critical customer service role by providing customers with fast, friendly,
Company: The Home Depot
Location: Oklahoma City
Posted on: 09/28/2020

Licensed Medicare Insurance Sales - Remote
Description: If you've sold Medicare, Life, or Auto Insurance before, you'll want to consider this unique sales opportunity.Join the revolutionary ASSURANCE platform and uncap your earnings on the industry's best (more...)
Company: ASSURANCE Independent Agents
Location: Oklahoma City
Posted on: 09/28/2020

Assistant Restaurant Manager - 9202 N. PENNSYLVANIA AVE. (NEW STORE!)
Description: Overview Assistant Restaurant Manager-Food Service Supervisor-Management If you are a positive, energetic person looking for a career that offers an excellent compensation package and the chance (more...)
Company: Braum's Ice Cream & Dairy Store (Oklahoma City
Location: Oklahoma City
Posted on: 09/28/2020

Amazon Workforce Staffing: Amazon Warehouse Worker - Part-Time
Description: Warehouse Team
Company: Amazon Workforce Staffing
Location: Oklahoma City
Posted on: 09/28/2020

Shift Supervisor - 9020 NE 23RD
Description: Overview If you are a positive, energetic person looking for a career that offers an excellent compensation package and the chance for advancement, Braum's is the place for you Position: Shift (more...)
Company: Braum's Ice Cream & Dairy Store (Oklahoma City
Location: Oklahoma City
Posted on: 09/28/2020

Amazon Warehouse Worker - Part-time
Description: Job DescriptionWarehouse Team Members Shifts: Overnight, Early Morning, Day, Evening, Weekend Location: OKC5 OKC9 - 1414 S Council Rd, Oklahoma City, OK 73179 OKC1 - 9201 S Portland Ave, Oklahoma City, (more...)
Company: Amazon Workforce Staffing
Location: Oklahoma City
Posted on: 09/28/2020

Log In or Create An Account

Get the latest Oklahoma jobs by following @recnetOK on Twitter!

Oklahoma City RSS job feeds