OklahomaCityRecruiter Since 2001
the smart solution for Oklahoma City jobs

Intuit: Virtual Experienced Tax Expert I

Company: Intuit
Location: Oklahoma City
Posted on: September 17, 2020

Job Description:

OverviewIf you’re a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax. You’ll advance our goal of “Powering Prosperity Around the World” by providing expert guidance and explanations of tax and technical terms to our customers. You’ll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.What you'll bringCollege degree a plus. The ideal candidate will have a background in business, finance, accounting, or taxKnowledge of tax laws, tax concepts and familiarity with form 1040 and schedulesMinimum 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year required.Prior tax preparation experience in a tax practice or retail setting required.PTIN requiredAbility/motivation to expand expertise and obtain a tax credential or certification Intuit offers a program to obtain your EAStrong customer service skills with ability to empathize and instill confidenceAbility to work within a team to assist in preparation of accurate tax returns in a timely mannerStrong Research skills and the ability to quickly use online resources to find answersCritical thinking and problem solvingPersistence and determinationWillingness to utilize audio/visual tools to communicate with customersComfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand wellFriendly and reassuring on cameraBilingual (English/Spanish) communication skills (written & spoken) a plusFor internal use: tst assocHow you will leadThis is a seasonal position providing assistance to customers both assisting them in preparing their own returns and/or fully preparing customer tax returnsCompiling/preparing tax returns for TurboTax CustomersGathering/organizing and accurately entering customer data in the federal and state tax returns for reviewCommunicate directly with the customer as neededCoordinate customer meetings and follow-upCommunicate updates to credentialed tax experts on assigned customersWill help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculationsApply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiriesWill interact with customers utilizing strong written and verbal skills as well as deep customer empathyTypical Deliverables:Accurate and complete customer data entered in tax returns for credentialed tax expert reviewHigh quality customer interactions and experiencesApplication of defined practices, procedures and company policies to troubleshoot, resolve issues and address routine Tax Support customer questionsProficient with technology and solid knowledge of computer operations and software.Utilize and leverage government websites and toolkits to seek out and deliver the right answer to the customerDocument customer interactionsRepresent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes

Keywords: Intuit, Oklahoma City , Intuit: Virtual Experienced Tax Expert I, Other , Oklahoma City, Oklahoma

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Shift Supervisors - 9202 N. PENNSYLVANIA AVE. (NEW STORE!)
Description: Overview If you are a positive, energetic person looking for a career that offers an excellent compensation package and the chance for advancement, Braum's is the place for you Position: Shift (more...)
Company: Braum's Ice Cream & Dairy Store (Oklahoma City
Location: Oklahoma City
Posted on: 09/28/2020

Cross Country Nurses: Rn / Intensive Care Unit
Description: The benefits of taking a travel nursing job with Cross Country Nurses
Company: Cross Country Nurses
Location: Oklahoma City
Posted on: 09/28/2020

Amazon Warehouse Worker - Part-time
Description: Job DescriptionWarehouse Team Members Shifts: Overnight, Early Morning, Day, Evening, Weekend Location: OKC5 OKC9 - 1414 S Council Rd, Oklahoma City, OK 73179 OKC1 - 9201 S Portland Ave, Oklahoma City, (more...)
Company: Amazon Workforce Staffing
Location: Oklahoma City
Posted on: 09/28/2020


Amazon Workforce Staffing: Prime Now Shopper
Description: Schedule: Part-Time
Company: Amazon Workforce Staffing
Location: Oklahoma City
Posted on: 09/28/2020

Shift Supervisor - 9020 NE 23RD
Description: Overview If you are a positive, energetic person looking for a career that offers an excellent compensation package and the chance for advancement, Braum's is the place for you Position: Shift (more...)
Company: Braum's Ice Cream & Dairy Store (Oklahoma City
Location: Oklahoma City
Posted on: 09/28/2020

Amazon Workforce Staffing: Amazon Warehouse Worker - Part-Time
Description: Warehouse Team
Company: Amazon Workforce Staffing
Location: Oklahoma City
Posted on: 09/28/2020

Licensed Medicare Insurance Sales - Remote
Description: If you've sold Medicare, Life, or Auto Insurance before, you'll want to consider this unique sales opportunity.Join the revolutionary ASSURANCE platform and uncap your earnings on the industry's best (more...)
Company: ASSURANCE Independent Agents
Location: Oklahoma City
Posted on: 09/28/2020

Amazon Workforce Staffing: Amazon Picker/Packer - Part Time
Description: Warehouse Team
Company: Amazon Workforce Staffing
Location: Oklahoma City
Posted on: 09/28/2020

Assistant Restaurant Manager - 9202 N. PENNSYLVANIA AVE. (NEW STORE!)
Description: Overview Assistant Restaurant Manager-Food Service Supervisor-Management If you are a positive, energetic person looking for a career that offers an excellent compensation package and the chance (more...)
Company: Braum's Ice Cream & Dairy Store (Oklahoma City
Location: Oklahoma City
Posted on: 09/28/2020

Licensed Medicare Insurance Agent - $1,600 sign-up bonus, work when & where you want, free leads
Description: If you''ve sold Medicare, Life, or Auto Insurance before, you''ll want to consider this unique sales opportunity. Join the revolutionary ASSURANCE platform and uncap your earnings on the industrys best (more...)
Company: ASSURANCE Independent Agents
Location: Oklahoma City
Posted on: 09/28/2020

Log In or Create An Account

Get the latest Oklahoma jobs by following @recnetOK on Twitter!

Oklahoma City RSS job feeds