OklahomaCityRecruiter Since 2001
the smart solution for Oklahoma City jobs

Call Center $250 bonus

Company: Quest Diagnostics
Location: Oklahoma City
Posted on: September 14, 2020

Job Description:

Now offering a sign-on bonus of $250 for all new hires starting a career with Quest Diagnostics as a Patient Care Coordinator!*

In Client Services you will work for the world leader in the industry, with a career where you can expand your skills and knowledge. You'll have a role where you can act with professionalism, you can inspire colleagues, and you can care about the work we do and the people we serve.

At Quest, Client Service is something we take pride in - making sure that the people we serve feel valued and understood, while providing and gathering accurate information. Client Service is always critical and that's why our team is both valued and recognized within the business as a key part of our brand. As part of a diverse and supported team, Client Services offers an outstanding career path with an industry leader.

Job Summary:

As a Patient Care Coordinator, you will act as both a customer service representative and a call center associate. You will conduct vital discussions on behalf of four of the five largest managed care plans in the US and complete appointment scheduling. In addition, you will be responsible for customer service and contact center duties as assigned by the direction of a Patient Care Supervisor and Lead. This position is ideally suited for a self-motivated and career-minded individual that is seeking full-time position, a strong start in the healthcare industry, and is excited by beating performance and quality standards in order to best serve the customer.

This position has the following full-time shifts available:

* 9:00am to 6:00pm CST

* 10:00am to 7:00pm CST

Responsibilities and duties:

* Manage a substantial amount of inbound and outbound calls daily.

* Develop open and effective channels of communication with each provider and member.

* Ability to adhere to written scripts.

* Possess excellent listening and oral communication skills.

* Schedule telephonic calls following preapproved scripts and guidelines provided.

* File documents and records and maintain a tracking system for quick data retrieval

* Set appointment following instructions provided by Physicians and Contracted Health Plans.

* Maintain and update records as to the status of phone calls with patients.

* Follow up with Physicians and other medical professionals.

* Respond to e-mails, IM's and Voice mail promptly and professionally.

* Take appropriate action to ensure compliance company policy and procedures, standards of conduct, and with state and federal rules, regulations and laws.

* May be assigned special projects or other assignments and work tasks to assist the Department Lead, Manager/Supervisor in the operation of the department.

* Perform related duties as required.

Requirements:

* High School Diploma or equivalent

* Minimum 1 year of experience in a customer service role; preferably in an outbound call center or contact center

* Communicate clearly and concisely, both orally and in writing, including the ability to follow a written script, submit comprehensive summary reports and other written materials.

* Organize and maintain extensive records, research and compile information, and have ability to multi-task in a fast-paced environment.

* Strong technical aptitude to not only operate standard office equipment but also relevant software such as Microsoft Word, Excel, Outlook and other applications.

* Plan, organize, prioritize, and perform duties in accordance with department policy and procedure as assigned with minimal supervision.

* Establish and maintain effective working relationships with the public and all levels of staff and management.

Physical Requirements and Working Conditions:

* Requires vision (which may be corrected) to read small print.

* Requires mobility of arms to reach and dexterity of hands to grasp and manipulate small objects.

* Performs lifting, pushing and/or pulling which does not exceed 25 pounds and is an infrequent aspect of the job.

* Subject to inside environmental conditions.

* May be required to work at a video display terminal for prolonged periods.

Health Connect offers its qualified employees the following benefits:

* Medical, Dental & 401k

* Competitive pay

* Excellent Bonus Structure

* Paid Time Off

* Company training

* Accelerated career advancement

* Sign-on bonus eligibility requires at least 90 days of employment.

All requirements are subject to possible modifications to reasonably accommodate individuals with disabilities. Quest Diagnostics is an Equal Opportunity Employer: Women / Minorities / Veterans / Disabled / Sexual Orientation / Gender Identity or Citizenship

Keywords: Quest Diagnostics, Oklahoma City , Call Center $250 bonus, Other , Oklahoma City, Oklahoma

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Amazon Order Picker - Multiple Shifts Available
Description: Warehouse Team MembersShifts:Overnight, Early Morning, Day, Evening, WeekendLocation:OKC5 amp OKC9 - 1414 S Council Rd, Oklahoma City, OK 73179OKC1 - 9201 S Portland Ave, Oklahoma City, OK 73159DOK1 (more...)
Company: Amazon Workforce Staffing
Location: Oklahoma City
Posted on: 09/29/2020

Travel Nurse - Med/Surg RN - Oklahoma, OK
Description: Travel Med/Surg Registered Nurse RN Start your next travel opportunity with this great Registered Nurse RN position in Oklahoma City, OK. Job Details 1,900 - 2,000 take home weekly 36
Company: Archived AppCast
Location: Oklahoma City
Posted on: 09/29/2020

Electrical Design and Analysis Engineer - Senior Level
Description: Oklahoma Electronic Products Group is seeking Expert Electrical Circuit Design Engineers. The candidate will mentor and coach lesser experienced engineers providing knowledge transfer to aid in growing (more...)
Company: BOEING
Location: Oklahoma City
Posted on: 09/29/2020


C-17 Lead Avionics Systems Engineer
Description: At Boeing, we are all innovators on a mission to connect, protect, explore and inspire. From the sea bed to outer space, you'll learn and grow, contributing to work that shapes the world. Find your future (more...)
Company: BOEING
Location: Oklahoma City
Posted on: 09/29/2020

Order Fulfillment Team - Multiple Shifts Available
Description: Warehouse Team MembersShifts:Overnight, Early Morning, Day, Evening, WeekendLocation:OKC5 amp OKC9 - 1414 S Council Rd, Oklahoma City, OK 73179OKC1 - 9201 S Portland Ave, Oklahoma City, OK 73159DOK1 (more...)
Company: Amazon Workforce Staffing
Location: Oklahoma City
Posted on: 09/29/2020

Amazon Warehouse Associate - Overnight Shifts Available!
Description: Warehouse Team MembersShifts:Overnight, Early Morning, Day, Evening, WeekendLocation:OKC5 amp OKC9 - 1414 S Council Rd, Oklahoma City, OK 73179OKC1 - 9201 S Portland Ave, Oklahoma City, OK 73159DOK1 (more...)
Company: Amazon Workforce Staffing
Location: Oklahoma City
Posted on: 09/29/2020

Travel Nurse - ICU RN - Oklahoma, OK
Description: Travel ICU Registered Nurse RN IMMEDIATE START Start your next travel opportunity with this great Registered Nurse RN position in Oklahoma City, OK. Job Details Weekly gross pay over 2200 (more...)
Company: General Healthcare Resources - Travel Nursing
Location: Oklahoma City
Posted on: 09/29/2020

Amazon Warehouse Worker - Part-time
Description: Warehouse Team MembersShifts:Overnight, Early Morning, Day, Evening, WeekendLocation:OKC5 amp OKC9 - 1414 S Council Rd, Oklahoma City, OK 73179OKC1 - 9201 S Portland Ave, Oklahoma City, OK 73159DOK1 (more...)
Company: Amazon Workforce Staffing
Location: Oklahoma City
Posted on: 09/29/2020

Travel Nurse - Step Down RN - Oklahoma, OK
Description: Travel Step Down Registered Nurse RN IMMEDIATE START Start your next travel opportunity with this great Registered Nurse RN position in Oklahoma City, OK. Job Details Weekly gross pay over (more...)
Company: General Healthcare Resources - Travel Nursing
Location: Oklahoma City
Posted on: 09/29/2020

Travel Nurse - ICU RN - Oklahoma, OK
Description: Job Description Travel CVICU Registered Nurse RN in Oklahoma City, OK Earn 1,450- 1,570/week net pay for this CVICU position while visiting the Oklahoma City, OK Job Details 1,450 - (more...)
Company: Archived AppCast
Location: Oklahoma City
Posted on: 09/29/2020

Log In or Create An Account

Get the latest Oklahoma jobs by following @recnetOK on Twitter!

Oklahoma City RSS job feeds