Global Strategy and Operations Team
Cambridge, Massachusetts, United States Global Strategy and
Operations Team - Full-time About Dimagi
Dimagi is a social enterprise and Benefit Corporation that
builds software solutions and provides technology consulting
services to improve the quality of essential services for
underserved populations. Headquartered in Cambridge, Massachusetts,
Dimagi partners alongside governments, leading NGOs, and
foundations such as the Bill & Melinda Gates Foundation, USAID, and
the World Bank to tackle complex health and social inequities. Our
open source technology platform, CommCare , is the world’s most
widely-used and researched mobile data collection platform for
frontline workers. To date, Dimagi’s team of project managers,
engineers, and health experts have supported over 2,000 projects in
When COVID-19 came to the US, Dimagi sprung into action. We were
among the first on the scene to support efforts in the United
States, rolling out a web-based contact tracing system for the City
of San Francisco in a few weeks. Today, our COVID-19 Response team
works in some of the hardest-hit areas of the United States to roll
out statewide and local contact tracing technology.
About the COVID-19 Technology Project Manager Position
To support this work, Dimagi is seeking an ambitious candidate
with a technical and project management background to join our
COVID-19 Response Team. This position can be based out of our
office in Cambridge, MA, but is also open to remote employment
within the United States.
As the COVID-19 Technology Project Manager, you will play a
critical role in either managing or heavily supporting a small
project team to optimally design and roll out a contact tracing
technology system for a local government. In this role, you will
work in an agile environment, alongside or in leading a dynamic,
multi-skilled team of developers, engineers, and public health
specialists. You will be expected to oversee the development and
implementation of various technical deliverables against tight
timelines, including project documentation (project plans, risk
logs, etc), detailed project plans, stakeholder presentations, and
changes to applications against tight timelines. You will
collaborate with a network of partners and vendors for the ultimate
success of the project - including expectation management, scope
management, explaining technical concepts, and building strong
rapport. This includes learning directly from and in certain cases
training end users, many of whom are on the frontlines of COVID-19
contact tracing efforts.
Due to the nature of COVID-19 response, the work will be
challenging, but in the right ways - you'll have an opportunity to
quickly dive into and learn from multiple project areas, all while
making a real, positive impact. We are looking for both leaders and
teachers who are charting the strategic direction of a team and who
make time for project management guidance, training, and mentoring
to improve the project's effectiveness.
At the core of this position, we are looking for smart, capable,
and impact-driven individuals. For that reason, please consider the
following requirements listed as general “guidelines” vs. strict
5+ years of experience working on and leading software teams,
either in project management, product management, software
development, technical operations, or a relevant area.
Excellent written and verbal communication skills
Demonstrated ability and excitement to engage with government
stakeholders as well as various other project stakeholders.
Self-motivated results-oriented team player, who also can
coordinate and lead dynamic teams
Highly organized, able to multitask, and detail-oriented -
whether in collecting requirements, testing applications, putting
together a deliverable deck, etc.
Demonstrated expertise in collecting and managing requirements
from different stakeholders, and delivering solutions that meet
business goals and objectives
Must be technically savvy and enjoy the design process to build
applications that meet business goals and objectives.
Have an incredibly analytical mindset - someone who isn’t afraid
to get messy in Excel models, or working to figure out what part of
an application isn’t right due to a bug.
Must be eligible to work in the United States
Experience in relevant software, including data visualization
and analysis software (Tableau, SAS, R, etc.)
Experience delivering enterprise software systems and/or working
within project management for software developers
At Dimagi, we aim to make a difference, not just as a company,
but as an employer as well. The benefits we offer are geared
towards having a strong impact on our staff’s well being. A few of
our key benefits are outlined below:
100% employer-sponsored medical insurance paired with a generous
Health Reimbursement Account (HRA) fund
Access to voluntary dental and vision insurance plans
A 401K plan with up to a 4% employer match
30 days paid time off inclusive of holidays
Unlimited sick time, excellent parental leave policy, and a
strong focus on work-life balance
Access to a flex-time policy that allows employees to work based
on a flexible work schedule
Access to an Employee Assistance Program (EAP) through Magellan
Occasional opportunities to travel internationally
Dimagi is an Equal Opportunity Employer. We celebrate and
support diversity and are committed to providing a work environment
that is inclusive and free of discrimination and harassment. All
employment decisions are based on individual qualifications without
regard to race, color, religion, age, sex, sexual orientation,
gender identity, national origin, family or parental status,
veteran, or disability status.
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