Area Operations Manager

Company: TridentCare
Location: Oklahoma City
Posted on: September 13, 2020

Job Description:

MA-Massachusetts (other)

any city, MA, USA

Key Tasks and Responsibilities

Lead and direct day to day operations and meet radiology operational standards by contributing information to strategic plans and reviews; implementing production, productivity, quality, and patient-service standards; resolving problems; identifying system improvements.

Leadership & Coaching: Motivate and execute a consistent level of coaching and support to all personnel, including written and oral feedback.

Productivity Standards: Ensure the established productivity standards are met for each technologist.

Strategize to ensure that staffing level meets budgeted headcount based on volume.

Develop, implement and review policies, procedures and standards of operation and issue disciplinary action as needed.

Develop and drive a company culture that encourages top performance and high morale.

Directs human resource objectives by selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising job contributions; recommending compensation actions; adhering to policies and procedures.

Establish schedule and staffing to maintain operational needs to further business objectives.

Monitor self-dispatch process to enhance operational efficiencies.

Manage and approve payroll for all assigned staff and address all PTO requests on a weekly basis.

Responsible to ensure all required documentation is scanned and destroyed according to SOPs.

Maintains current registry/license for all applicable technologist; does not allow registry or license to lapse. Demonstrates all records and proper documentation appropriate for regulatory compliance.

Performs quarterly QA for all technologists and Improves quality results by evaluating accuracy and quality of images; providing technical assistance; implementing new techniques, equipment, and procedures.

Executes on radiology financial standards by providing annual budget information; monitoring expenditures; identifying variances; recommending corrective actions.

Lead and establish procedure to ensure technologists vehicle and equipment is in good working condition.

Conduct annual performance reviews for all technical staff.

Ensure that employees are reporting any workplace injury or incident to HR immediately

Inspects regional offices in respective area. Ensures all required postings are current.

Coordinates and participates in state inspections.

Perform on-call responsibilities as assigned.

Perform other duties as assigned.

Compliance Responsibilities

Continually assess compliance with Trident wide and regional quality standards and implement necessary corrective action.

Participates in required orientation, Compliance and HIPAA training programs.

Cooperates with monitoring and audit functions and investigations.

Participates, as requested, in process improvement responsibilities.

POSITION QUALIFICATIONS

Core Competencies/Skill Sets

Strong supervisory, communication (oral and written), interpersonal and organizational skills

Ability to lead, coach and direct staff

Understanding of general finance and budgeting, including profit and loss

Knowledge of area geography and travel routes

Must be able to navigate multiple computer programs

Must be able to perform under stressful conditions

Professional Experience/Educational Requirements

Completion of a 2 year Radiologic Technology Program or four year Bachelor’s degree.

Minimum of 2 years supervisory experience preferably in medical field

Valid driver’s license with clean driving record within existing company policy.

Certification/Licensure

Valid driver’s license

Working conditions and

Physical Requirements

Level of Physical Effort Normally Required for This Position

Never

Occasionally

20 – 80%

Frequently

>80%

Constantly

1. Close Eye Work (computers, typing, reading, writing)

X

2. Sedentary (continuous sitting)

X

3. Light Work (standing, walking, lifting X

4. Moderate Work (lifting, moving, loading 15-30 pounds, prolonged use of small hand tools, climbing ladders)

X

5. Moderately Heavy Work (lifting, moving, loading 31-50 pounds)

X

6. Heavy/Hard Work (above average strength and stamina, lifting >51 pounds, constant shoveling, etc.)

X

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Keywords: TridentCare, Oklahoma City , Area Operations Manager, Other , Oklahoma City, Oklahoma