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Technical Support

Company: International Millennium Consultants, Inc.
Location: Oklahoma City
Posted on: July 14, 2019

Job Description:

Senior Technician, Technical Support (DTJP00015783) Location Oklahoma City, Oklahoma Duration 9 months (open for 24 months) Pay Rate 15HR on W2 All Resumes must include what shifts the candidate is willing to work, 1st, 2nd or 3rd All submittals must include the R2R All candidates must be available to start July 29th for the training class Market Job Title - Tech Support Specialist Job Description Strives to improve customer experience elements by building solid customer service experience. Escalates complex problems to higher level of expertise within organization. Applies general technology and product knowledge. Follows technical support standards. Work is regularly reviewed by a supervisorleader. Able to support customers without complete dependence on knowledge based scripts. Able to contribute to the collective knowledge of the organization. Interacts with other IT departments. Learns and applies introductory knowledge of servers and networks to field non-critical incidents, problems and recurring requests received from enterprise level customers by following documented Standard Operating procedures. Performs primarily routine requests with clear direction. Solves basic problems for customers. Learns supported technologies Skills Strong computer skills Strong customer service skills Communication skills Interpersonal skills Organizational skills Truly, Jagdeesh Pasham International Millennium Consultants, Inc. Ariba Ready Basic Certified Supplier Voice (312) 473-2931 Fax (312) 268-5477 Web "Women Owned Enterprise

Keywords: International Millennium Consultants, Inc., Oklahoma City , Technical Support, IT / Software / Systems , Oklahoma City, Oklahoma

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