US-Field Technical Support Rep - Oklahoma city, OK
Company: eTeam Inc.
Location: Oklahoma City
Posted on: March 20, 2023
Pay Rate: $25- $28/hr
Monday thru Friday 8am to 5 pm
- Within the family there is a range of technical and managerial
customer on-site functions. The family of jobs is focused on
managing the onsite delivering of knowledge of Mechanical and
Electrical job skills, , pre-sales, post-sales or service delivery
support, installation and configuration for customer environments.
- Deliver reactive and proactive activities according to Service
Level Agreement to ensure customer satisfaction and loyalty.
Provides direct post-sales systems onsite technical support for
reactive and proactive customers.
- Each position maintains a high level of customer satisfaction
by ensuring clear business and technical solution alignment,
clarifying customer needs and ensuring that they are met.
- Jobs are responsible for Client Total Customer Experience as
well as the revenue growth, profitability, and account retention.
Core: Applies developed knowledge of Customer Experience as well as
the revenue growth, profitability, and account retention. company
policies and procedures to complete a wide variety of difficult
assignments/tasks. Thorough understanding of the general/technical
aspects of the job.
- Works on assignments that are moderately complex in nature and
require ordinary problem resolution and independent judgment. Works
under limited supervision and normally receives no instructions on
routine work and general instructions given for new
Job require 50% travel in supporting customers and training
- Minimum Vocational/Diploma/Associate Degree (technical field)
equivalent with 2-4 years of working experience in related fields
or Degree holder with 1-2 years relevant working
Keywords: eTeam Inc., Oklahoma City , US-Field Technical Support Rep - Oklahoma city, OK, IT / Software / Systems , Oklahoma City, Oklahoma
Didn't find what you're looking for? Search again!
Loading more jobs...