Information Technology Supervisor
Company: Oklahoma City-County Health Department
Location: Oklahoma City
Posted on: June 23, 2022
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Job Description:
Job DescriptionSUMMARY:This evolving position is located in the
Administrative Support Division with the Oklahoma City-County
Health Department (OCCHD). The Supervisor is responsible for,
supervising, directing, planning, and organizing staff activities
and information services operations to meet the various needs of
OCCHD. PRINCIPLE DUTIES AND RESPONSIBILITIES:This is a summary of
the duties and responsibilities commonly found within this
classification. All employees must maintain a commitment to the
OCCHD's mission, vision and strategic goals. This summary is not
meant to be all-inclusive, thus, other related activities or tasks
may be assigned. This position functions at the leadership level
(Tier 3) as defined by the Council on Linkages Core Competences for
Public Health Professionals with integration of all Core Competency
Domains. An emphasis on the following domains is important in this
role:Policy Development/Program Planning SkillsCommunication
SkillsManagement and Finance SkillsLeadership and Systems Thinking
SkillsData Analytics/Assessment Skills ESSENTIAL JOB
FUNCTIONS:Providing oversight, direction, instruction and
functional guidance to other Information Technology (IT)
personnel.Monitoring and evaluating employee performance.Making
daily work assignments.Monitoring and evaluating employee
performance.Develop and maintain annual budget.Maintaining accurate
records and preparing reports.Planning for, installing,
configuring, and performing routine maintenance and troubleshooting
of computers, peripheral equipment and audiovisual
equipment.Interfacing with IT consultants and IT personnel from
other agencies.Providing end-user support in solving
software/hardware problems.Providing backup operations.Maintaining
inventory.Directing information systems, applications development,
systems maintenance, computer operations, and similar information
technology functions.Developing plans for the enhancement of
current systems or development of new systems.Install and maintain
vendor software products, including conducting appropriate tests to
ensure compatibility of new or modified programs with current
operating system requirements.Reviewing competitive bidding
specifications for the procurement of information systems hardware
and software equipment.Responding to inquiries and
complaints.Assisting agency personnel with special IT
projects.Works in coordination with agency personnel to recommend
and implement strategies that allow OCCHD employees to share and
receive patient health information.Facilitates content development
and ongoing maintenance process of systems.Evaluates vendor and
technology strategies to meet the infrastructure requirements
within approved budget of all systems supporting integrated
services; prepares justification and business cases for relevant
technology infrastructure investments.Works with consultants on
development and implementation of integration between OCCHD and
various Electronic Health Record (EHR).Drive to off-site locations
to perform job duties as needed.Completes required training in
support of duties and responsibility of this position.At the
direction of OCCHD Chief Executive Officer or designee, the
incumbent will be assigned a variety of specific job duties and
responsibilities as a member of the OCCHD Emergency Preparedness
and Response Team (i.e., Public Health Preparedness and Response
program). Also, as a member of the Emergency Preparedness and
Response Team, the incumbent is required to complete all necessary
responder training and may be designated as a member of the
first-responder team.In accordance with our designation of a PHAB
Accredited health department and explicit commitment to a culture
of continuous quality improvement, employees will receive Quality
Improvement (QI) training deemed necessary by their supervisor.
QUALIFICATIONS/REQUIREMENTS:-Bachelor's degree with at least 24
semester hours of Computer Science, or Management Information
Systems course work required plus five years related MIS experience
requiredOR-Master's degree with at least 24 semester hours of
Computer Science or Management Information Systems course work
required plus four years related MIS experience required-One year
of supervisory experience preferred-Audiovisual experience
preferred-Database management experience preferred-Virtualization
experience preferred-Professional certification such as A+ or MCSE
preferred-Valid Oklahoma driver license required SKILLS AND
ABILITIES:-Skill in utilizing appropriate equipment-Skill in
communicating with persons of diverse backgrounds both orally and
in writing using tact and diplomacy-Skill in obtaining and
recording information accurately-Knowledge of and ability to follow
safe working procedures and practices-Ability and willingness to
maintain confidentiality-Ability and willingness to develop and
maintain effective working relationships-Ability and willingness to
assume responsibility for work product-Ability and willingness to
follow established policies and procedures WORKING
CONDITIONS:-Primarily indoors in climate-controlled building-No
smoking or non-smoking tobacco product is allowed at anytime while
conducting agency business, in agency vehicles or on agency
property-No use of cell phones or the use of electronic wireless
communications devices used to write, send or read a text-based
communication while driving a motor vehicle on agency
business-Subject to driving to various locations in varying weather
to perform job duties-May be subject to working in cramped or dusty
spaces when performing cable installation-May be required to work
on ladders 12 feet above the floor to perform tasks such as
throwing cable-May work in areas where diseases are
communicable-Exposed to glare from computer monitor-OSHA category:
performs tasks that involve no exposure to blood, body fluids, or
tissues PHYSICAL REQUIREMENTS:-Arm/hand steadiness and digital
dexterity enough to use equipment such as computer keyboard,
testing equipment, etc.-Vision enough to read computer printouts,
instructions, hand- or machine-generated documents, labels, etc.,
as well as print on computer monitor-Visual acuity enough to
distinguish between colors of objects such as wires-Speech and
hearing enough to communicate with others, both via telephone and
face-to-face-Flexibility and coordination, enough to operate a
motor vehicle as needed-Flexibility and coordination enough to
bend, stoop, stand, walk and to crawl in ceiling to perform tasks
such as throwing cable, stringing wire, connecting and testing
equipment, etc.-Strength enough to lift and carry objects weighing
35 pounds such as computer equipment-Coordination and balance
enough to work on ladders 12 feet above floor level to perform
installation tasks WORKING RELATIONSHIPS:This position requires
frequent contact with other employees, with outside IT consultants
and programmer analysts/consultants to give and receive information
and/or to provide technical assistance with hardware, software and
operating systems. The incumbent may be required to occasionally
deal with hostile persons. The incumbent is responsible for
supervision of Information Technology staff. SUPERVISION GIVEN AND
RECEIVED/ACCOUNTABILITY:This incumbent is under the direct
supervision of the immediate supervisor. Work product is subject to
both specific and general review. The incumbent is responsible for
supervising, directing, planning, and organizing staff activities
and information services operations of the agency. The incumbent is
responsible for planning and implementing the program budget.
Additionally, the incumbent may make recommendations which result
in the expenditure of significant funds. OTHER DUTIES AND
RESPONSIBILITIES:-Must have an operating vehicle available for use
when field duties are required-May be required to take the smallpox
vaccination, and other vaccinations or inoculations, as a member of
the first-responder team-May be required to work occasional
evenings and weekends due to job responsibilities Employees who
fall into the following categories are in conditional employment
positions: a) Executive Management; b) Deputy/Assistant Directors;
c) certain other OCCHD employees individually designated by
position number whose salaries, benefits, and/or overhead are based
on revenue generating contracts, grants, or fee-for-service
revenue. In other words, this means that if the funding or the
program is terminated, cancelled, or non-renewed, your employment
terminates automatically. This position is conditional. Interested
candidates should apply online at . Select Careers at the top of
the web page, select Current Jobs, select the position you are
applying for, and select "apply". You will be directed to our
Career Center. Get started by uploading your resume with your
profile. Otherwise, click "skip" to continue. The first step is to
register with the Career Center, again you will click on apply for
an active position. You may search for open positions by name or
select "show all positions." You may select "view" to read the
details regarding the position. Again, you will click on "apply
now". You will be directed to the second step of the application
process. Please complete the entire application. Do not substitute
a resume for your employment history. You may attach a cover
letter, resume, an official transcript, if applicable. You will
save an complete your application. You will be directed to the
final step of answering job specific questions, if applicable. Once
you have finished the process, you should receive a message
stating, "Successfully applied". You will also receive an email
stating your application has been received for the position you
selected. If you do not receive this message, then there has been a
step not completed. You will need to review your record. The
position will be open for 5 days or until filled. Please be advised
that applications will periodically be considered, as such this
position could be filled any time before the closing date.
Keywords: Oklahoma City-County Health Department, Oklahoma City , Information Technology Supervisor, IT / Software / Systems , Oklahoma City, Oklahoma
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