Information Technology Supervisor

Company: Oklahoma City-County Health Department
Location: Oklahoma City
Posted on: June 23, 2022

Job Description:

Job DescriptionSUMMARY:This evolving position is located in the Administrative Support Division with the Oklahoma City-County Health Department (OCCHD). The Supervisor is responsible for, supervising, directing, planning, and organizing staff activities and information services operations to meet the various needs of OCCHD. PRINCIPLE DUTIES AND RESPONSIBILITIES:This is a summary of the duties and responsibilities commonly found within this classification. All employees must maintain a commitment to the OCCHD's mission, vision and strategic goals. This summary is not meant to be all-inclusive, thus, other related activities or tasks may be assigned. This position functions at the leadership level (Tier 3) as defined by the Council on Linkages Core Competences for Public Health Professionals with integration of all Core Competency Domains. An emphasis on the following domains is important in this role:Policy Development/Program Planning SkillsCommunication SkillsManagement and Finance SkillsLeadership and Systems Thinking SkillsData Analytics/Assessment Skills ESSENTIAL JOB FUNCTIONS:Providing oversight, direction, instruction and functional guidance to other Information Technology (IT) personnel.Monitoring and evaluating employee performance.Making daily work assignments.Monitoring and evaluating employee performance.Develop and maintain annual budget.Maintaining accurate records and preparing reports.Planning for, installing, configuring, and performing routine maintenance and troubleshooting of computers, peripheral equipment and audiovisual equipment.Interfacing with IT consultants and IT personnel from other agencies.Providing end-user support in solving software/hardware problems.Providing backup operations.Maintaining inventory.Directing information systems, applications development, systems maintenance, computer operations, and similar information technology functions.Developing plans for the enhancement of current systems or development of new systems.Install and maintain vendor software products, including conducting appropriate tests to ensure compatibility of new or modified programs with current operating system requirements.Reviewing competitive bidding specifications for the procurement of information systems hardware and software equipment.Responding to inquiries and complaints.Assisting agency personnel with special IT projects.Works in coordination with agency personnel to recommend and implement strategies that allow OCCHD employees to share and receive patient health information.Facilitates content development and ongoing maintenance process of systems.Evaluates vendor and technology strategies to meet the infrastructure requirements within approved budget of all systems supporting integrated services; prepares justification and business cases for relevant technology infrastructure investments.Works with consultants on development and implementation of integration between OCCHD and various Electronic Health Record (EHR).Drive to off-site locations to perform job duties as needed.Completes required training in support of duties and responsibility of this position.At the direction of OCCHD Chief Executive Officer or designee, the incumbent will be assigned a variety of specific job duties and responsibilities as a member of the OCCHD Emergency Preparedness and Response Team (i.e., Public Health Preparedness and Response program). Also, as a member of the Emergency Preparedness and Response Team, the incumbent is required to complete all necessary responder training and may be designated as a member of the first-responder team.In accordance with our designation of a PHAB Accredited health department and explicit commitment to a culture of continuous quality improvement, employees will receive Quality Improvement (QI) training deemed necessary by their supervisor. QUALIFICATIONS/REQUIREMENTS:-Bachelor's degree with at least 24 semester hours of Computer Science, or Management Information Systems course work required plus five years related MIS experience requiredOR-Master's degree with at least 24 semester hours of Computer Science or Management Information Systems course work required plus four years related MIS experience required-One year of supervisory experience preferred-Audiovisual experience preferred-Database management experience preferred-Virtualization experience preferred-Professional certification such as A+ or MCSE preferred-Valid Oklahoma driver license required SKILLS AND ABILITIES:-Skill in utilizing appropriate equipment-Skill in communicating with persons of diverse backgrounds both orally and in writing using tact and diplomacy-Skill in obtaining and recording information accurately-Knowledge of and ability to follow safe working procedures and practices-Ability and willingness to maintain confidentiality-Ability and willingness to develop and maintain effective working relationships-Ability and willingness to assume responsibility for work product-Ability and willingness to follow established policies and procedures WORKING CONDITIONS:-Primarily indoors in climate-controlled building-No smoking or non-smoking tobacco product is allowed at anytime while conducting agency business, in agency vehicles or on agency property-No use of cell phones or the use of electronic wireless communications devices used to write, send or read a text-based communication while driving a motor vehicle on agency business-Subject to driving to various locations in varying weather to perform job duties-May be subject to working in cramped or dusty spaces when performing cable installation-May be required to work on ladders 12 feet above the floor to perform tasks such as throwing cable-May work in areas where diseases are communicable-Exposed to glare from computer monitor-OSHA category: performs tasks that involve no exposure to blood, body fluids, or tissues PHYSICAL REQUIREMENTS:-Arm/hand steadiness and digital dexterity enough to use equipment such as computer keyboard, testing equipment, etc.-Vision enough to read computer printouts, instructions, hand- or machine-generated documents, labels, etc., as well as print on computer monitor-Visual acuity enough to distinguish between colors of objects such as wires-Speech and hearing enough to communicate with others, both via telephone and face-to-face-Flexibility and coordination, enough to operate a motor vehicle as needed-Flexibility and coordination enough to bend, stoop, stand, walk and to crawl in ceiling to perform tasks such as throwing cable, stringing wire, connecting and testing equipment, etc.-Strength enough to lift and carry objects weighing 35 pounds such as computer equipment-Coordination and balance enough to work on ladders 12 feet above floor level to perform installation tasks WORKING RELATIONSHIPS:This position requires frequent contact with other employees, with outside IT consultants and programmer analysts/consultants to give and receive information and/or to provide technical assistance with hardware, software and operating systems. The incumbent may be required to occasionally deal with hostile persons. The incumbent is responsible for supervision of Information Technology staff. SUPERVISION GIVEN AND RECEIVED/ACCOUNTABILITY:This incumbent is under the direct supervision of the immediate supervisor. Work product is subject to both specific and general review. The incumbent is responsible for supervising, directing, planning, and organizing staff activities and information services operations of the agency. The incumbent is responsible for planning and implementing the program budget. Additionally, the incumbent may make recommendations which result in the expenditure of significant funds. OTHER DUTIES AND RESPONSIBILITIES:-Must have an operating vehicle available for use when field duties are required-May be required to take the smallpox vaccination, and other vaccinations or inoculations, as a member of the first-responder team-May be required to work occasional evenings and weekends due to job responsibilities Employees who fall into the following categories are in conditional employment positions: a) Executive Management; b) Deputy/Assistant Directors; c) certain other OCCHD employees individually designated by position number whose salaries, benefits, and/or overhead are based on revenue generating contracts, grants, or fee-for-service revenue. In other words, this means that if the funding or the program is terminated, cancelled, or non-renewed, your employment terminates automatically. This position is conditional. Interested candidates should apply online at . Select Careers at the top of the web page, select Current Jobs, select the position you are applying for, and select "apply". You will be directed to our Career Center. Get started by uploading your resume with your profile. Otherwise, click "skip" to continue. The first step is to register with the Career Center, again you will click on apply for an active position. You may search for open positions by name or select "show all positions." You may select "view" to read the details regarding the position. Again, you will click on "apply now". You will be directed to the second step of the application process. Please complete the entire application. Do not substitute a resume for your employment history. You may attach a cover letter, resume, an official transcript, if applicable. You will save an complete your application. You will be directed to the final step of answering job specific questions, if applicable. Once you have finished the process, you should receive a message stating, "Successfully applied". You will also receive an email stating your application has been received for the position you selected. If you do not receive this message, then there has been a step not completed. You will need to review your record. The position will be open for 5 days or until filled. Please be advised that applications will periodically be considered, as such this position could be filled any time before the closing date.

Keywords: Oklahoma City-County Health Department, Oklahoma City , Information Technology Supervisor, IT / Software / Systems , Oklahoma City, Oklahoma