Voice Architect - Oracle SBC and Cisco CUBE - Remote - Telecommute
Company: TTEC
Location: Oklahoma City
Posted on: May 14, 2022
Job Description:
TTEC Digital is seeking a Voice Architect with Oracle SBC and
Cisco CUBE to join our Cloud Acceleration Team. - This is a remote,
telecommuting opportunity based in the US.Why choose TTEC to
enhance and broaden your career? - We are just as passionate about
providing ideal solutions to solving our client's business problems
by driving customer experience outcomes with our enhanced technical
capabilities, as you are. - Whether you're the Engineer, Architect,
Account Manager, Practice Leader or Sales Executive we need your
talent to help us in our exciting journey to success! - As part of
our Cloud Acceleration Team, you will work with our Hosted
Collaboration Solutions division supporting Cloud based enterprise
environments and will have exposure to virtualization software, SAN
infrastructure, and datacenter networking. - TTEC is seeking a
Voice Architect with Oracle SBC and Cisco CUBE expertise -to join
our Technology Services team. - - This is a telecommuting
opportunity. -What you'll be doing: -
- Project team member involved in the design and deployment of
full-life cycle Oracle and Cisco Session Border Controllers -
- Perform analysis and diagnosis of complex voice network
issues
- Work and collaborate with project teams consisting of TTEC's
Professional Services staff, client resources, contract resources
and 3rd party vendors.
- Provide consistent and frequent project status updates and
project issues to assigned TTEC Project Managers
- May be required to perform other related duties / projects as
assigned.What skills you'll need:
- 5 years designing, deploying, installing and configuring
enterprise voice solutions
- Oracle Session Border Controller
- Oracle Session Delivery Manager
- Oracle Enterprise Operations Manager
- SIP Header Manipulation Rules
- String Manipulations for HMR/LRT
- Configuring/Managing Local Route Tables (LRT)
- Cisco Unified Border Element
- Cisco Voice Gateways
- Strong experience configuring and troubleshooting SIP
- Prior experience deploying and administering large enterprise
voice infrastructure
- Adherence to Change Control Policies
- Bandwidth modeling in VoIP environments
- Excellent documentation, presentation, and problem-solving
skills
- Ability to obtain Security clearanceWho We Are:TTEC is a
leading global customer experience technology and services company
focused on the design, implementation and delivery of
transformative customer experience for many of the world's most
iconic and disruptive brands. We deliver outcome-based customer
engagement solutions through -, our digital consultancy that
designs and builds human centric, tech-enabled, insight-driven
customer experience solutions for clients and -, our delivery
center of excellence, that operates customer acquisition, care,
fraud prevention and detection, and content moderation services.
Founded in 1982, our nearly 55,000 employees operate on six
continents across the globe and live by a set of customer-focused
values that guide relationships with clients, their customers, and
each other. We were founded on one guiding principle: customer
experiences that are simple, inspired, and more human deliver
lasting value for everyone. Your role brings that principle to
life.--- -COMPENSATION & BENEFITSThis position is eligible to
participate in an annual incentive program. -Actual compensation
offer to a candidate may vary based upon geographic location, work
experience, education and/or skill levels. - Benefits available to
eligible employees include the following:
- Medical, dental, and vision
- Tax-advantaged health care accounts
- Financial and income protection benefits
- Paid time off (PTO) and wellness time offFor more information
about TTEC, visit ttecjobs.com or search #ExperienceTTEC throughout
social media to engage in the global conversation"TTEC is proud to
be an equal opportunity employer. TTEC embraces and is committed to
building a diverse and inclusive workforce that respects and
empowers the cultures and perspectives within our global teams. We
strive to reflect the communities we serve by not only delivering
amazing service and technology, but also humanity. We make it a
point to make sure all our employees feel valued and comfortable
being their authentic selves at work. As a global company, we know
diversity is our strength. It enables us to view projects and ideas
from different vantage points and allows every individual to bring
value to the table in their own unique way. But don't take our word
for it - check out some our women in leadership and diversity
awards on TTECjobs.com."#LI-BB2#LI-REMOTE
Keywords: TTEC, Oklahoma City , Voice Architect - Oracle SBC and Cisco CUBE - Remote - Telecommute, IT / Software / Systems , Oklahoma City, Oklahoma
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