OklahomaCityRecruiter Since 2001
the smart solution for Oklahoma City jobs

Mobile Associate, Retail Sales

Company: T-Mobile
Location: Stillwater
Posted on: June 30, 2020

Job Description:

Mobile Associate (MA) work as part of a Retail Team of Experts to bring the T-Mobile brand to life. They live and breathe T-Mobile! They're brand ambassadors who create energy and excitement around our products and services. They are obsessed with the connected world and thrive in a fast-paced environment, where technology innovations, customer needs and the Retail experience are continuously evolving. They immerse themselves in meaningful connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new experts are working with their team and proactively building skills and competencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.

Responsibilities

Builds proficiency related to serving and selling to our customers, while providing a best in class customer experience and building loyalty by:

--- Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.

--- Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.

--- Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices.

--- Guide your customers through their purchasing experience thoughtful questions, informative answers and sharing your expertise.

--- Approaching service and sales needs with patience, honesty and empathy.

Becomes skilled with and consistently leverages digital tools in interactions and onboarding to actively demonstrate:

--- How our ever expanding-coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network!

--- Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.

--- How we're redefining how wireless is done, down to device and account inspection, review and troubleshooting.

Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.

Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.

Builds relationships with and partners with T-Mobile employees across channels, including business and customer service to:

--- Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.

--- Successfully identify and handoff small business leads.

Qualifications

--- Passionate customer advocate with the desire to be yourself when connecting and having fun with our customers.

--- Desire to be a part of the game-changing T-Mobile store team.

--- Competitive drive and confidence to succeed in a fast-paced sales environment.

--- Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues.

--- Effective at balancing customer experience and performance goals.

--- 6 months of customer service and/or sales experience, Retail environment preferred

Minimum Qualifications

--- At least 18 years of age

--- Legally authorized to work in the United States

--- High School Diploma or GED

--- Work varied shifts, seven days per week, which may include evenings, weekends, and holidays, including full time training

--- Written and verbal communication skills

--- Tech savvy

--- Demonstrated creative problem solving

Company Profile

As America's Un-carrier, T-Mobile USA, Inc. (NASDAQ: "TMUS") is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The company's advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T-Mobile USA. Inc. provides services through its subsidiaries and operates its flagship brands, T-Mobile and Metro by T-Mobile. For more information, please visit http://www.t-mobile.com

Applicant Privacy Policy

We are committed to maintaining your trust by respecting and protecting your privacy. For more information about how T-Mobile processes the personal data of job applicants, please visit Applicant Privacy Policy.

EOE Statement

We Take Equal Opportunity Seriously - By Choice. T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.

Keywords: T-Mobile, Oklahoma City , Mobile Associate, Retail Sales, IT / Software / Systems , Stillwater, Oklahoma

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other IT / Software / Systems Jobs


NB Software Engineer
Description: Description JOB DESCRIPTION: Provide life cycle systems engineering for Remote Video Surveillance Systems RVSS including deployment, operations and sustainment, change management, shared access and (more...)
Company: SAIC Corporation
Location: Oklahoma City
Posted on: 07/10/2020

IT Manager, Enterprise Services (9820)
Description: Job DetailsJob Location Main Campus - Edmond, OKPosition Type StaffSalary Range 92,349.60 - 103,893.36 Salary/yearDescription College/Department OverviewUnder general direction of the Manager of Enterprise (more...)
Company: University of Central Oklahoma
Location: Edmond
Posted on: 07/10/2020

Technical Documentation Developer
Description: ECS is seeking a Technical Documentation Developer to work in our Norman, OK office. Job Description: Using a system integration design approach to produce complex procedural, theory of operation, troubleshooting, (more...)
Company: ECS Federal, LLC
Location: Norman
Posted on: 07/10/2020


software test engineer
Description: TEKsystems is helping a local government company staff 2 Software Tester roles. These positions will support a critical application and a Secret Clearance is required.Requirements:- 2 years of experience (more...)
Company: TEKsystems, Inc
Location: Oklahoma City
Posted on: 07/10/2020

Senior Android Developer
Description: Ref ID: 03500-9502599177Classification: Senior Android DeveloperCompensation: 41.00 to 51.00 hourlyDescription:We're looking for a Senior Android Engineer in Oklahoma with Kotlin experience to join (more...)
Company: Robert Half
Location: Edmond
Posted on: 07/10/2020

Mobile App Developer
Description: Ref ID: 03500-9502599195Classification: Mobile App DeveloperCompensation: 30.00 to 40.00 hourlyRobert Half Technology is looking for local, Oklahoma Mobile Application Engineers to work with our Clients (more...)
Company: Robert Half
Location: Oklahoma City
Posted on: 07/10/2020

Class A Drivers: Big Mileage Pay, Loaded or Empty, Sign On Bonus
Description: br br 888 738-0016 Class A Truck Drivers Needed br KEEP AMERICA MOVING - APPLY TODAY EXPERIENCED DRIVERS: SPECIALIZED DIVISION ul We are looking for individuals who want to bring their best (more...)
Company: R E West, Inc.
Location: Oklahoma City
Posted on: 07/10/2020

Software Developer Python
Description: Ref ID: 03500-9502599438Classification: Software Developer PythonCompensation: DOEIf you're a Web Developer in search of a new opportunity, Robert Half Technology has the position for you. To succeed (more...)
Company: Robert Half
Location: Oklahoma City
Posted on: 07/10/2020

Sr Software Engineer I
Description: This position will be responsible for maintaining all of the Radar OFP Operational Flight Program software. This includes the software in both the Radar Data Processor RDP which is written in JOVIAL (more...)
Company: Raytheon
Location: Oklahoma City
Posted on: 07/11/2020

Senior Technical Designer
Description: At Boeing, we are all innovators on a mission to connect, protect, explore and inspire. From the seabed to outer space, you---ll learn and grow, contributing to work that shapes the world. Find your future (more...)
Company: BOEING
Location: Edmond
Posted on: 07/10/2020

Log In or Create An Account

Get the latest Oklahoma jobs by following @recnetOK on Twitter!

Oklahoma City RSS job feeds