Inside Sales/Customer Service Representative

Company: Pinpoint Wire
Location: Norman
Posted on: May 31, 2025

Job Description:

SUMMARY:To assist the sales team in growing the sales environment by
providing excellent Customer Service and Product Delivery, customer follow up
(i.e., quotes, delivery, invoicing) and targeted, timely, persistent marketing.Company Benefits:- 401k with company match- Major medical, dental, vision, and life insurance- Combination of base pay and commission- Company profit sharingWhat we are looking for:Someone who can set their own pace, work in a team
environment, and build productive relationships by solving problems. Experience
in the fence industry is a plus but we are willing to train someone with
relatable skills.ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE THE
FOLLOWING:
Assist
customers with inquiries over the phone with product inquiries, order
entry and invoicing using provided systems and programs.
Provide
accurate availability, pricing, and shipping information.
Check
figures, postings, and documents for correct entry, mathematical accuracy,
and proper codes.
Debit,
credit, and reconcile accounts on computer spreadsheets and databases,
using accounting software provided.
Utilize
CRM program to record quotes, sales, enter AP / AR, and analyze
information.
Comply
with federal, state, and company policies, procedures, and regulations.
Operate
calculators, computers / keyboards, and copy machines to perform
calculations and produce documents.
Execute
marketing outreach projects via USPS, email, and targeted customer
calling.
Assist
with preparation of trade shows and materials.
Generate
and organize mailing lists using known client lists and trade show mailing
lists.
Generate
call lists based on recent quotes and absence of sales.
20%
Travel to client visits and product showcases.
Other
duties and projects assigned
ADDITIONAL DUTIES:Additional Duties as assigned by the corporate management
teamQUALIFICATION REQUIREMENTS:
To
perform this job successfully, an individual must be able to perform each
essential duty satisfactorily. The requirements listed below are
representative of the knowledge, skill, and/or ability required.
Reasonable accommodation may be provided to enable individuals with
disabilities to perform essential functions.
EDUCATION and/or EXPERIENCE:
High
School Diploma required, bachelors degree preferred, and related
experience or training, or equivalent combination of education and
experience. Must have a valid U.S. drivers license and be willing and
able to operate a motor vehicle and pass a company drug screen.
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Keywords: Pinpoint Wire, Oklahoma City , Inside Sales/Customer Service Representative, Hospitality & Tourism , Norman, Oklahoma