Security Professional - Customer Service

Company: Disability Solutions
Location: Oklahoma City
Posted on: May 2, 2024

Job Description:

Job Summary Job Title: Security Professional - Customer ServiceLocation: Oklahoma City, OKEnvironment: Corporate Branch OfficeShift & Hours: Monday-Friday 8AM - 5PMPay Rate: $18.00 - $20.00 hourIncluded Benefits/Perks:

• Medical
• Dental
• VisionGeneral Job Functions:
  • Compliance Management
  • Onboarding
  • Orientation Who is GardaWorld?GardaWorld is the world's largest privately-owned security services company. We protect our clients' staff and assets, wherever they are in the world. We offer different schedules, diverse work assignments spanning multiple industries and career advancement opportunities. We encourage diversity and are proud to be an equal opportunity employer. GardaWorld Security Services is looking for a Security Customer Service Professional in Oklahoma City, OK!JOB DESCRIPTIONPosition SummarySecurity Customer Service Professional is responsible for managing all administrative human resource functions for the GardaWorld Security Services branch team.Job Responsibilities Include, but are not limited to: Candidate Management
    • Interact with applicants in a positive manner
    • Shepherd screened applicants through applicant tracking system - manage all steps and statuses
    • Work with branch staff to screen and interview candidates; extend job offers; conduct new-employee orientations
    • Order and administer drug screens, fingerprinting, and background checks for candidates with conditional job offer
    • Schedule employee orientation (Welcome to GardaWorld and site training) including enrollment in Learning Management System
    • Communicate benefits to new hires, through employment changes and during open enrollment
    • Review training hours reports for accuracy prior to payroll processing
    • Move candidates into WinTeam; complete all necessary maintenance post-hire
    • Employment verifications (as needed)Employee Management
      • Build and maintain branch employment records and reports, to include following GardaWorld record retention policies; I-9s, W-4s, direct deposit elections/paycards
      • Manage uniforms; maintain inventory, place orders, review invoices, schedule restocking
      • Verify licenses and license compliance reporting
      • Issue employee name badges
      • Process terminations and respond to unemployment claims
      • Maintain transfer request report
      • Monitor driver compliance
      • Maintain WinTeam data integrity, including all employee status changesOther
        • Coordinate all employee engagement efforts including, but not limited to: engagement surveys, new hire orientation, special events, and employee recognition programs.
        • Maintain OSHA documentation; support the filing of EEO-1 reports; maintain other records, reports and logs to conform to EEO regulations.
        • Communicate state and local employment law changes to RHRL.
        • Facilitate and/or coordinate safety, workers compensation programs, and IQAs.
        • Support walk-in applicants and employees including assistance on computers as needed
        • Answer branch phones, as needed
        • Perform other related duties as required and assignedQUALIFICATIONS
          • High school diploma required
          • 2 year degree is preferred
          • Experience in a fast paced, environment is preferred
          • Microsoft Office Suite proficiency
          • Tech-savvy with experience in both proprietary and mass market systems
          • Must be at least 21 years of age or older as required by applicable law or contractual requirements
          • Legally authorized to work in the United States
          • Pass an extensive screening process

Keywords: Disability Solutions, Oklahoma City , Security Professional - Customer Service, Hospitality & Tourism , Oklahoma City, Oklahoma