Assistant Store Manager (S. Western & Reno) Outlet Store
Company: Goodwill Industries of Central Oklahoma, Inc.
Location: Oklahoma City
Posted on: April 30, 2024
Job Description:
Goodwill Industries of Central Oklahoma is seeking individuals
to help grow our mission- We help people overcome challenges to
employment. Working at Goodwill is more than a job. Joining our
team is a chance to do good for yourself and the community. With
our community's donations and contract services we generate the
money needed to support our programs which provide training and
supportive services to individuals who seek greater
independence.
We invite you to take the first step in making a difference by
applying to a position with Goodwill.
JOB SUMMARY: To manage the daily operations of donated merchandise
in accordance with established business practices as mandated by
the Agency's policies, procedures and budget projections in an
assistant role.
Direct Reports: Shift Leaders, Store Associates
Starting Salary: $44,586.40/ per year
ESSENTIAL JOB FUNCTIONS:
- Punctual and dependable attendance.
- Manages budget and maintains expenditures in accordance with
the Agency, departmental, and store financial goals.
- Hire, train, evaluate, motivate and supervise all store
personnel to maintain and exceed the Agency's operational
standards.
- Comply with Agency policies and DGR standard operating
procedures (SOPs) and the Agency's safety and security policies and
procedures.
- Adhere to the process outline for the job you are supervising
and performing.
- Greet, assist and provide excellent customer service to
donors/customers.
- Assist and resolve any complaints and communicate with the
management team.
- Maintain proficiency for tasks required in all
workstations.
- Monitor and maintain overall store appearance and housekeeping
to Agency standards by proper colorization, cleanliness, store
layout, signage and displays.
- Perform and assist in all functions completed by store
personnel.
- Conduct all monthly meetings with store employees and attend
all meetings and training as required by the Agency.
- Maintain all company records and reports accurately and in a
timely fashion and assist in preparation of daily reports.
- Assist in sales and processing of items.
- Open and close cash registers, performing tasks such as
counting money, separating charge slips and balancing cash
drawers.
- Must be able to adapt to growth and a changing environment
within the Agency.
- Review and be familiar with Goodwill of Central Oklahoma safety
policies, programs and procedures and adhere to all safety rules,
regulations and safety codes. Attend safety training and meetings
and report any unsafe work conditions, accidents or injuries
immediately.
ADDITIONAL RESPONSIBILITIES:
- Perform other duties and projects as required by
management.
QUALIFICATIONS:
- High School diploma or GED, preferred.
- Associates Degree or completion of related retail management
course work preferred.
- 3 years of experience in a supervisory role of 12 or more
employees in retail, manufacturing, production or food services
and/or demonstrated success and completion of Goodwill assigned
training.
- Bilingual a plus.
- Ability to transfer to any Goodwill of Central Oklahoma within
the territory.
- Prior retail experience or customer service/ relations
experience.
- Must be 21 years old.
- Valid Oklahoma Driver's License and Car Insurance Verification,
required.
- Must pass MVR check and maintain a good driving
record.
- Ability to speak, read and write the English language.
- Reliable transportation and communication, required.
CORE COMPETENCIES:
To perform the job successfully, an individual should demonstrate
the following:
- Live the Values
- Results Driven
- Customer Focus
- Communication
- Job Skills Knowledge
- Builds/Leads Teams
KNOWLEDGE, SKILLS, AND ABILITIES:
- High level of attention to detail.
- Excellent verbal and written communication skills.
- Strong organizational skills and the ability to work on several
projects at once.
- Strong sense of internal and external customer
service.
- Good math and reading skills.
- Strong time management skills and demonstrate adherence to
timelines and schedules.
- Good interpersonal skills: able to work well with a wide range
of people.
- Excellent employee relation skills.
- Good follow through on projects and deliverables.
- Good problem-solving skills.
- Demonstrate resourcefulness and ability to take
initiative.
- Proficiency in Microsoft Office products such as Word, Excel,
PowerPoint and Outlook.
- Ability to complete and maintain:
- CPR and First Aid certifications
PHYSICAL REQUIREMENTS: The characteristics described here are
representative of those an employee encounters while performing the
essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform essential
functions.
- This work is physical and requires the following activities:
Standing, walking, twisting, bending, grabbing and reaching for
long periods of time; occasional squatting, kneeling, stooping;
good finger dexterity and feeling; frequent repetitive motions;
talking, hearing, smelling and visual acuity.
- The ability to push, pull and lift up to 50 pounds, or more
with assistance.
- Employee is required to operate a computer, and handle textiles
and donated goods. The employee must be able to move stock onto or
off shelves.
WORK ENVIRONMENT:
- Works in climate controlled retail or production environment
most of time but will be exposed to airborne particles such as
dust, mold, dirt and pollen as well as extreme heat and
cold.
- Must be available to work during operating hours as needed for
business operations. Work schedule may include days, evenings,
weekends, holidays and blackout periods which may vary from week to
week as well as occasional overtime when approved by
management.
- Moderate noise level.
- Works 40 hours per week or more when required.
- Occasional travel required.
NOTE: The above statements are intended to describe the general
nature and level of work performed by an employee in this position.
These statements are not to be construed as an exhaustive list of
all responsibilities, duties, and skills required of employees in
this position.
Keywords: Goodwill Industries of Central Oklahoma, Inc., Oklahoma City , Assistant Store Manager (S. Western & Reno) Outlet Store, Hospitality & Tourism , Oklahoma City, Oklahoma
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