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Commercial Lines Account Manager

Company: Dillingham Insurance
Location: Oklahoma City
Posted on: September 15, 2019

Job Description:

Do you enjoy keeping clients happy with their insurance needs Are you a self-starter that has experience as a Commercial Lines Account Manager Join a growing company that values empowering their employees, balances work & life, provides great employee benefits and continually invests in their team. Apply today for our Commercial Lines Account Manager position we have open in either our downtown Oklahoma City, Enid or Kansas City offices. Job Requirements:Provide support to Producers during engagements and renewals; and to service the client ensuring retention goals are met by responding promptly and efficiently to requests and needs.Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries.Calculate premiums and establish payment method.Customize insurance programs to suit individual customers, often covering a variety of risks.Sell various types of insurance policies to businesses and individuals on behalf of insurance companies, including automobile, fire, life, property, medical and dental insurance or specialized policies such as marine, farm/crop, and medical malpractice.Interview prospective clients to obtain data about their financial resources and needs, the physical condition of the person or property to be insured, and to discuss any existing coverage.Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients.Explain features, advantages and disadvantages of various policies to promote sale of insurance plans.Contact underwriter and submit forms to obtain binder coverage.Ensure that policy requirements are fulfilled, including any necessary medical examinations and the completion of appropriate forms.Confer with clients to obtain and provide information when claims are made on a policy.Perform administrative tasks, such as maintaining records and handling policy renewals.Select company that offers type of coverage requested by client to underwrite policy.Monitor insurance claims to ensure they are settled equitably for both the client and the insurer.Develop marketing strategies to compete with other individuals or companies who sell insurance.Attend meetings, seminars and programs to learn about new products and services, learn new skills, and receive technical assistance in developing new accounts.Manage an assigned book of business and build, expand, and solidify relationships with existing clients while focusing on retention of the assigned group of accounts.Identify and address the client's risk/capital management needs and drive the sale of additional services and coverages.Provide friendly and knowledgeable support to each account's Producer, be the first line of contact in their absence and occasionally accompany them on client visits as requested. Complete applications in coordination with Producers; submit applications to eligible and appropriate carriers; follow up to ensure timely receipt of quotations and policies.Order and issue binders, certificates, policies, endorsement and other related items, verify their accuracy, forward them to the client with appropriate correspondence.Prepare summaries of insurance and proposals in an accurate, efficient and timely manner.Verify policy and policy change information, facilitating corrections when necessary.Assist clients in submitting first report of claims, facilitate prompt response from carrier staff and follow up on claims status according to agency procedures.Additional and various account manager-related tasks and duties as required.Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.-- PersonalitySelf-drivenHandles responsibilities independentlyHighly organized and detail-orientedExcellent time management skillsComfortable interactingMaintain cordial and effective relationship with clients, co-workers, carriers, vendors and other business contacts Pay and BenefitsSalary is competitive and commensurate with experiencePaid time offHealth insurance options on the 1st of the month following 30 daysHours: 8 am to 5 pmDays: Monday-Friday Skills and ExperienceRequired Education and ExperienceHigh school diploma or GED.Must possess and maintain a valid driver's license for the state in which you reside; and an acceptable Motor Vehicle Report.CISR, CIC and CPCU insurance industry designations (or actively pursuing)Agent's LicenseSome sales experience.Set priorities and manage work flow to ensure efficient, timely and accurate processing of transactions and other responsibilities.Maintain cordial and effective relationship with clients, co-workers, carriers, vendors and other business contacts.Interact with others effectively by utilizing good communication skills, cooperating purposefully and providing information and guidance, as needed, to achieve the business goals of the agency.Ability to travel approximately 15% of time, or lessWorking knowledge of Microsoft Windows applications; experience with Applied Epic Agency Management System is preferredExcellent verbal and written communication skillsCritical thinking and good judgment to quickly determine and prioritize key issuesBachelor's degree preferred, but not required; with a minimum of five (5) years industry experience as a Commercial Lines Account Manager with direct experience in servicing mid-size to large Commercial Property and Casualty clients.-- About Dillingham InsuranceAt Dillingham Insurance, we provide the high-touch experience of a local firm, combined with the resources, technology, and buying power of a national organization. We are one of 140 Partner Firms of United Benefit Advisors and are the exclusive Partner Firm in the Oklahoma City metro area. You can learn more about us at: Dillingham Insurance is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will be considered without regard to race, national origin, color, religion, age, genetics, sex, sexual orientation, gender identity, disability or veteran status. Job Type: Full-time

Keywords: Dillingham Insurance, Oklahoma City , Commercial Lines Account Manager, Executive , Oklahoma City, Oklahoma

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