Senior Product Manager

Company: WTW
Location: Oklahoma City
Posted on: January 27, 2023

Job Description:

The RoleWillis Towers Watsons Individual Marketplace Product Team is looking for an experienced product manager to help us build the next generation of health insurance marketplace products.The Senior Product Manager is a key member of the product leadership team and is responsible for aligning the activities of product managers, UX designers, and project managers to achieve critical objectives for our business. As a Senior Product Manager for the Funding Experience Product Development teams, you will lead our efforts to innovate on new and existing products to provide the best user experience for our clients and participants.Key Responsibilities

• Define the product strategy working with key business stakeholders and other functional strategy leaders; cast and communicate a vision to communicate this strategy throughout the organization.
• Ensure feature development and software delivery efficiency and alignment with the product strategy and vision.
• Mentor and manage a team of product managers, UX designers, and project managers and ensure cross-functional collaboration among them.
• Foster a user discovery mindset; facilitate activities that help product and design staff deeply understand our customers, clients, buyers, evaluators, and other stakeholders.
• Supervise experiments, surveys, usability testing, analyses, and other validation work.
• Manage relationships with business stakeholders and software development team members.
• Maintain high-quality design, product, and PMO practices; review work as needed and provide feedback to team members to improve their practice.
• Identify issues that will impact the business and ensure they are communicated clearly to the appropriate stakeholders.
• Constantly drive team members to find a deeper understanding of the business and how that impacts features and users.
• Work with engineering, product managers, and designers to ensure that products are thoroughly instrumented and use analytics to validate feature innovation.
• Work with the team to conduct competitive analyses and review emerging trends in user experience design to improve our products competitiveness.
• Assist in evaluating vendor and other third-party solutions as needed.The Requirements
  • Healthcare product experience is not required, but a huge plus.
  • Bachelors or Masters degree, preferably in a technical or business specialization, or relevant experience.
  • 5-8 years of product management experience with technology products.
  • Experience with managing and mentoring product managers and product analysts and enabling career growth and development.
  • Empathy for our customers, particularly older people, people with disabilities, and people suffering from illness or other adverse health conditions.
  • Proficiency with agile product development tools such as product canvases or charters, development roadmaps, story maps, impact maps, user models, and backlogs.
  • Experience implementing user research and data analysis techniques.
  • Excellent attention to detail, written and verbal communication skills and analytical and quantitative skills.
  • Excellent presentation skills; an ability to concisely communicate key issues/results in a manner appropriate to a wide range of audiences, including executives and clients.
  • Ability to work effectively in multidisciplinary teams with project management, stakeholders, design, engineering, and QA staff.
  • Ability to collaborate, negotiate, and build productive relationships; ability to create alignment with both internal and external stakeholders.
  • Ability to work in a challenging matrixed environment.
  • Experience with Jira, Sketch, Visio, MS Project, Adobe Creative Suite applications or similar.Preferred experience:
    • Hands-on software development or design experience of some kind.
    • Experience with direct to consumer web product marketing and an established product launch portfolio.
    • Experience in establishing, managing and maintaining e-commerce technology.
    • Experience with software development in an agile environment.
    • Experience with health care public policy or experience in a heavily regulated environment.
    • Experience in creating and delivering health care software products.Compensation and BenefitsBase salary range and benefits information for this position are being included in accordance withrequirements of various state/local pay transparency legislation. Please note that salaries may vary fordifferent individuals in the same role based on several factors, including but not limited to location of therole, individual competencies, education/professional certifications, qualifications/experience, performance in the role and potential for revenue generation (Producer roles only).CompensationThe base salary compensation range being offered for this role is $120,000.00 - $150,000.00. This role is also eligible for an annual short-term incentive bonus.Company BenefitsWTW provides a competitive benefit package which includes the following (eligibility requirements apply):Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health SavingsAccount, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, GroupAccident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, WellbeingProgram and Work/Life Resources (including Employee Assistance Program)Leave Benefits: Paid Holidays, Annual Paid Time Off (includes paid state /local paid leave whererequired), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA,Jury Duty, Military Leave, and Parental and Adoption Leave)Retirement Benefits: Contributory Pension Plan and Savings Plan (401k). Certain senior level roles mayalso be eligible for non-qualified Deferred Compensation and Deferred Savings Plans.Flexible workingAt WTW, we trust you to know your work and the people, tools, and environment you need to besuccessful. The majority of our colleagues work in a hybrid style, with a mix of remote, in-person and inoffice interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and hybrid is not a one-size-fits-all solution. We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working as well as location-based arrangements. Please speak to your recruiter to discuss more.Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specificjob opportunityWTW may be subject to mandatory employment-related COVID-19 vaccination requirements. Therefore, to the extent any such mandates apply, you may be required to certify and provide documentation of full vaccination against COVID-19 if you are hired in the U.S. If you accept an offer from WTW and are subject to a mandate but are unable or unwilling to be vaccinated because of medical reasons or sincerely held religious beliefs, you may request a medical or religious accommodation. If you require an accommodation, the Company will evaluate your request and work with you to identify reasonable alternatives to vaccination, if available.Equal Opportunity Employer/Vet/Disability

Keywords: WTW, Oklahoma City , Senior Product Manager, Executive , Oklahoma City, Oklahoma