Catering & Special Events Sales Manager - First Americans Museum

Company: NMS
Location: Oklahoma City
Posted on: August 6, 2022

Job Description:

This position is responsible for the overall sales efforts and operational direction for all front of house catering and special events activities at First Americans Museum.Daily client and customer contact required as well as inside and outside sales.Essential Duties and ResponsibilitiesAbility to sell the business and expand into new target markets within Oklahoma.Communicate with and lead events staff within the organization.Ability to drive space rental and catering revenue and expand on business with sales efforts.Ensure dining activities and services are provided in a high quality, consistent, and cost-effective manner.Provide the highest quality banquet and restaurant services to customer at all times.Performs a wide variety of basic duties while filling in for others, responding to and handling special workload requirements, projects, or events.This position may have to work some holidays.Must be available to work variable and split shifts Monday - Sunday depending on the events scheduled.Must be able to read and interpret Event Forms (BEOs) and Pull Sheets.Must have excellent communication and customer service skills.Arranges tables and decorations.Establishes and implements an organized system of supervision and general operating procedures.Directs and coordinates the promotion of new services.Is accountable for making sure all activities and operations comply with applicable internal and external regulations, laws, and sound business practices.Supports an active NMS safety program.Continuously seeks to improve the quality of assigned activities.Directs, trains, supervises, leads, evaluates, and develops assigned personnel to keep them informed and motivated.Plans and implements an effective staff training program.Makes sure the responsibilities, authorities, and accountability of all assigned employees are defined and understood.Takes positive actions to facilitate the employment of NANA shareholders.Consistently demonstrates professional skills in efficiently carrying out assigned activities, using all forms of communications, handling of change, developing employees, solving typical business problems, and making decisions.May assist with serving food to guests, washing, packing dishes, and utensils for removal to catering establishments.Other related duties may also be assigned.QualificationsMinimum RequirementsHigh School Diploma or GED equivalent.Must have at least 2 years of formal post-secondary education in the hospitality field.At least 2 years of successful sales experience in the food service or hospitality field.ServSafe Certification before or obtained at time of hire.Previous catering experience a must.The ability to effectively accomplish service objectives with a sense of urgency.The ability to work effectively with a minimum of supervision or support.Must be able to effectively organize people and service activities.Must be able to balance multiple activities with an attention to detail.Dedication to understanding and exceeding customer expectationsWorking Conditions and Physical RequirementsWeather: Indoors: environmentally controlled; requires most or all work to be done inside.Noise level: ModerateDescription of environment: This a fast paced kitchen and dining environment in a restaurant setting.Physical requirements: Employee is required to lift and/or move up to 50lbs. Frequently required to sit, stand, walk, use hands/fingers to handle or feel, climb, stoop, kneel, crouch or crawl, talk/hear, see, taste/smell, and carry weight/lift.Travel: NoneCompetenciesNMS Core ValuesSafety guides our behavior.Honesty and integrity govern our activities.Commitments made will be fulfilled.All individuals are treated with dignity and respect.The environment will be protected and sustained.Required LanguageEqual Opportunity Employer/Shareholder PreferenceNMS is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran protected status or any other characteristic protected by applicable law.NANA grants employment preference to shareholders of NANA and their spouses and descendants to the extent allowed by law.It is NMS policy to conduct background checks, drug testing and a physical assessment, as applicable, once an offer has been accepted, in accordance with company and/or contract requirements.Accommodation RequestIf you are a job seeker with a disability and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone or via email. In order to appropriately assist you with an accommodation, we ask that you please specify the assistance needed in order to access our jobsite and post for a position. The dedicated email and telephonic options are listed below and are reserved only for individuals with disabilities needing accessibility assistance.To request an accommodation by telephone, contact us at: 1-To request an accommodation by email, contact us at

Organization:Food and Facilities Management

Keywords: NMS, Oklahoma City , Catering & Special Events Sales Manager - First Americans Museum, Executive , Oklahoma City, Oklahoma